Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 511 features Open Mic stories from the 2023 Ohio Mini Conference Imagine Listening session.

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Episode topics –

• Open Mic stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

• #IAM911 stories

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 509 features Jennifer, Master Telecommunicator with Polk County Sheriff's Office, FL.

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Episode topics –

• Jennifer's 9-1-1 story
• The importance of mental health in 9-1-1
• The power of friendships
• Life-saving connection
• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 508 is a special Open Mic Live broadcast episode where we celebrate national #IAM911 day; the 7th anniversary of the birth of the #IAM911 Movement.

Episode topics –

• How the #IAM911 Movement started

• A Stranger Things trigger

• Imagine Listening

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 507 features Megan, Senior Telecommunicator, Havelock PD out of North Carolina.

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Episode topics –

• Megan's 9-1-1 story

• Surviving Hurricane Florence

• The Power of Talking

• Letting Go: An Alligator Lasso

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 506 features Nicole Ford. This episode is a reissue of episode 305 and was recorded live from the 2020 NENA SBP Conference in Austin, Texas.

WARNING - THIS EPISODE CONTAINS AUDIO THAT MAY BE A TRIGGER. LISTEN AT YOUR OWN RISK.

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Episode topics –

• Nicole’s 9-1-1 story

• The Boston Marathon Bombing

• The call that broke Nicole

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 505 features Dr. Angela Johnson, 911 dispatch supervisor and Licensed Professional Counselor.

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Contact Dr. Angela Johnson for more on her study at ajohn209@odu.edu

Episode topics –

• Angela's public safety recap

• The love and struggles of dispatchers

• The damaging side of vivid imagery

• The emotional toll of traumatic calls

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 504 features Sarah, a Police Officer near Atlanta, Georgia.

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Episode topics –

• Sarah's public safety story

• The bond of first responders

• I did everything I could but it wasn't enough

• One officer's crash story

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 503 features Debby, 911 dispatcher with Ada County Sheriff's Department out of Idaho.

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Episode topics –

• Debby's 9-1-1 story
• The power of camaraderie
• Heart-stopping emergency calls
• Tragedy and empathy
• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 502 features Sheriff Grady Judd of the Polk County Sheriff's Office in Florida.

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Episode topics –

• Sheriff Grady Judd's public safety story

• Polk County Sheriff starts at 18 years old

• The Power of 911 Professionals

• The Importance of Supporting First Responders

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 501 features Hannah, Dispatcher on Demand and Policy Writer with Moetivations.

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Episode topics –

• Hannah's public safety story

• The Moment I knew

• The Challenges of Working During Protests

• Being Young and Respected

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. This is a milestone episode 500 and was recorded with a live audience at the Mayan Ranch during the leadership summit put on by the 360 Dispatcher and at the 2023 National NENA conference.

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Episode topics –

• Open Mic stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. This is a special bonus Imagine Listening episode that was recorded with a LIVE audience at the 2023 National NENA conference.

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Episode topics –

• #IAM911 stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 499 features a live Open Mic session. In this episode we share tips on dealing with hard calls and end with some funny 9-1-1 stories in the news.

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Episode topics –

• Coming in at a zero

• How to deal with the loss of a child over a 9-1-1 call

• Effing South Carolina

• It’s cheeky

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 498 features Stephanie, a Sergeant with Henderson County Sheriff's Office, NC.

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Episode topics –

• Stephanie's public safety story

• The Unpredictability of Dispatch Work

• Closure: Meeting a caller after helping them escape their burning home

• DISCOVER: Starting Out

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 497 features Bridget, Attorney, former deputy sheriff, and Founder of Lady Law Shield.

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Episode topics –

• Bridget's public safety story

• Life changes and personal growth

• First Day on the Job as a Police Officer

• Standing up for yourself in public safety career

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 496 features Kate, Paramedic, artist, and upcoming author and mom extraordinaire, out of New Jersey.

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Learn more about Kate and her Modern Day Rosies project here.

Episode topics –

• Kate's 9-1-1 story

• EMTs: The Constant Go-ing

• Attracting High-Intensity Medical Situations

• Art Therapy to Cope with Stress

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 495 features Carrie, Emergency Communications Specialist 1/CTO/Q, with Johnson County Emergency Communications, KS.

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Episode topics –

• Carrie's 9-1-1 story
• "If this job changes me, tell me"
• With them during their best and worst
• Overcoming fear of change and growth in a challenging job
• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 494 features Mary, 9-1-1 Call taker, Communications Shift Lead, Chief Training Officer, Huntsville-Madison county 911, AL.

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Episode topics –

• Mary's 9-1-1 story

• That first emergency call

• Handling suicide calls as a dispatcher

• Chasing down escaped inmates while pregnant

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 493 features Deborah, dispatch supervisor with Lakeway PD, Texas.

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Episode topics –

• Deborah's 9-1-1 story

• The overwhelming experience of starting as a 911 dispatcher

• The importance of training and support in dispatch

• Career reflection and advice

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 492 is a LIVE Open Mic episode that was broadcasted at the 2023 NAVIGATOR conference.

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Episode topics –

• Pulled over - "You have a cell and a pager?"

• Smart Criminal/Dumb Criminal

• Stealing $100+ worth of meat

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 491 features Open Mic stories from the Imagine Listening session at the 2023 Texas Public Safety conference.

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INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Open Mic stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 490 features #IAM911 stories from the Imagine Listening session at the 2023 Texas Public Safety conference.

WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES, YOU ARE LISTENING AT YOUR OWN RISK. WHAT YOU ARE ABOUT TO LISTEN TO COULD BE A TRIGGER.

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INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

• #IAM911 stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 489 features Audra, Public Safety Telecommunicator with St. Clair County Sheriff's Department.

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Episode topics –

• Audra's 9-1-1 story

• From health care to dispatch

• Some calls are meant for us

• My toys are missing

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 488 features Brooke, Communications Officer with Saluda County Sheriff's Office, SC.

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Episode topics –

• Brooke's 9-1-1 story

• A literal cradle to the save

• The first call

• Knowing you've done all you can

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 487 features Emily, CTO with Cobb County 911, GA.

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Episode topics –

• Emily's 9-1-1 story

• A family of service

• I fell into dispatch, literally

• A loss and restoration of hearing

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 486 features Deborah, Retired 9-1-1 professional out of El dorado SO, California.

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Episode topics –

• Deborah's 9-1-1 story

• From fashion to service life

• Retiring after 30 years in dispatch

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 485 features Elizabeth Mills, Telecommunications Officer, Hendricks County, IN.

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Episode topics –

• Elizabeth's 9-1-1 story

• From rental cars to dispatch

• First day on phones equals a tanker explosion

• Calls that help solidify our calling to 9-1-1

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 484 features Violet, former 911 dispatcher and current 911 Grant Writer.

To find out more about Violet you can visit her here - Instagram | Web

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Episode topics –

• Violet's 9-1-1 story

• Recap at the Mini-C

• When you are the only one in dispatch and it's going to hell

• Eye opening dispatch research

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 483 features Heather, CTO and Nugget the Peer Support Dispatcher out of Knox County 911, Indiana.

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Episode topics –

• Heather's 9-1-1 story

• From hotel management to dispatch

• Being human in 9-1-1

• The motivation for Nugget

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 482 features Wendy, former 911 dispatcher, and a Peer Support Recovery Specialist.

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Episode topics –

• Wendy's 9-1-1 story
• Dispatching while in high school
• Calls that stick
• Leaving and giving back
• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 481 features Angela Johnson, former 911 dispatch supervisor and Licensed Professional Counselor, and DTBG4 speaker.

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Episode topics –

• Angela's 9-1-1 story recap

• The road to compassion fatigue (CF) education

• Symptoms of compassion fatigue

• Difference between CF and PTSD

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 480 features Morrissa, Telecommunicator and CTO w/North Carolina State Highway Patrol.

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Episode topics –

• Morrissa's 9-1-1 story

• Early training

• Multitask or Omnitask

• Line of duty death

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 479 features Congresswoman Norma Torres.

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Episode topics –

• Clarification of the Consolidated Appropriations Act

• Why the 9-1-1 SAVES Act is still important

• What needs to be done to cross the finish line

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 478 features Shae, dispatcher with Pershing County SO, Nevada.

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Episode topics –

• Shae's 9-1-1 story

• From taxes to 9-1-1

• Early training and release

• Remembering where you started

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 477 features Linda, CTO w/FoxComm 911 out of Illinois.

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Episode topics –

• Linda's 9-1-1 story

• In training for 9-1-1 prior to 9-1-1

• The moment you know your calling

• 2022 Telecommunicator of the Year

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 476 features Whitney, Deputy Director, and Trista, 9-1-1 professional, with Allegan County Central Dispatch, MI.

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Episode topics –

• The beginning of Within the Trenches
• Trista's story in 2010
• Whitney features episode 1
• Where it was and where we are now
• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.