Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 419 features #IAM911 stories from an Imagine Listening session at the 2021 Michigan Public Safety Telecommunications Conference back in October. WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK. 

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INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

• #IAM911 stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 418 features Jamie, Deputy Director at Stephens County 9-1-1 in Georgia.

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Jamie's 9-1-1 Story

• Early training

• From Supervisor to Deputy Director

• The impact of being an empath

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 417 features Erin, Operations Manager with Northwest Central Dispatch System out of Illinois.

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Erin's 9-1-1 Story

• Early training

• From Frontline to Operations Manager

• IAED Dispatcher of the Year

• Knowing when to ask for help

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 416 features Tyler, former dispatcher out of Minneapolis 9-1-1.

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Tyler's 9-1-1 Story

• Early training

• Working multiple public safety disciplines

• Working during the 2020 protests & riots

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 415 features Christa Poyorena, Dispatcher at Genesee County 9-1-1, MI.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Christa's 9-1-1 Story

• Early training

• Calls that change you

• A callers final plea

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 414 features Tim Prugh, Retired Dispatch, South Bend City and St. Joe County.

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Tim's 9-1-1 Story

• Early training

• Hearing loss in dispatch

• What to look out for

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 413 features Julie Buckingham, Program Director with RQI.

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Episode topics –

• Julie's 9-1-1 Story

• Ride along shoot out

• Training and feeling comfortable

• The continued practice of CPR

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 412 features Madison, Kayte, Kendra, and Shelby of Ada County Sheriff's Office, Boise, Idaho and West Valley.

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Madison's 9-1-1 Story

• Kayte's 9-1-1 Story

• Kendra's 9-1-1 Story

• Shelby's 9-1-1 Story

• ARVP Program

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 411 features Roxy, Director at Lyon County 9-1-1 out of Kansas and this is a Carbyne exclusive episode.

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

The Past and Future of 9-1-1 - Written by Roxy Van Gundy

Episode topics –

• The Past and Future of 9-1-1

• 9-1-1 is still not available everywhere

• The importance of Real-Time Location

• Embracing new technology

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 410 features a panel of 9-1-1 professionals as they share stories of the power of video to 9-1-1. This is a Carbyne exclusive episode.

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

• 9-1-1 professional panel discusses the power of video to 9-1-1 through real-life situations and saves from their centers.

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 409 features Sara Pagel, former 9-1-1 dispatcher, and Functional Health Practitioner with Thin Line Consulting.

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Sara's 9-1-1 story

• The good and bad of training

• Line of duty death

• From dispatch to Thin Line Consulting

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 408 features Kallie, Communication Officer, Training, and TAC Assistant with New Madrid PD, Missouri.

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Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Kallie's 9-1-1 story

• Growing up 9-1-1 w/mom

• A call that made an impact from the inside

• How our experiences can help others in training

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 407 features Leslie Whitham of RapidSOS, and Doug Showalter of Showalter & Company.

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Episode topics –

• What's new with Leslie

• What's new with Doug

• 9-1-1 Technology

• How reactions to situations in dispatch can impact others

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 406 features Hilary, Dispatch Shift Supervisor, Rockport/Aransas Co. 9-1-1, TX.

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Hilary's 9-1-1 story

• Early calls

• An active shooter

• Taking on the challenge of 9-1-1 & learning

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 405 features Sierra, Senior Regional Communications Officer, Idaho State Police and this episode was recorded live at the 2021 NENA conference.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Sierra's 9-1-1 story

• In dispatch with mom

• A ride along at 13

• A love for the job

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 404 features Jessica, 9-1-1 Dispatcher, Marshall County 9-1-1, Kentucky.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Jessica's 9-1-1 story

• Early calls

• A new perspective

• Triggers

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 403 features Jacob, Lead Dispatcher, IT, Carter County 9-1-1, TN.

Make sure to check out FatguyzBBQ on YouTube https://www.youtube.com/channel/UC24K1umgTlPQLQzSs3-DEEA 

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Jacob's 9-1-1 story

• An early love for dispatch

• BBQ & doing something outside of 9-1-1

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 402 features Vickie, Lead Public Safety Dispatcher, Banning PD out of California.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Vickie's 9-1-1 story

• Early Public Safety as an Explorer

• Hard calls & Training

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 401 features Gary, 9-1-1 Coordinator and Training Officer at Warren County Communications Center, New Jersey.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Gary's 9-1-1 story

• Catching that 9-1-1 bug

• The call that breaks

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 400 features Open Mic stories from Imagine Listening and this episode was recorded live at the 2021 NENA conference.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Open Mic Stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 398 features Open Mic stories from Imagine Listening and this episode was recorded live at the 2021 NAVIGATOR conference.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Open Mic Stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 397 features stories from the #IAM911 movement and this episode was recorded live at the 2021 NAVIGATOR conference.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• #IAM911 Stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 395 features Lindsay and Theresa, 9-1-1 Professionals at Watertown PD, South Dakota.

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Lindsay's 9-1-1 story

• Theresa's 9-1-1 story

• I'll show you

• Teamwork

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 394 features Ryan, emergency communications officer and EMDQ - Idaho State Communications Center.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Ryan's 9-1-1 story

• From video games to surveillance

• A cardiac arrest at a conference

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 393 features Christy Warren, Retired Firefighter and creator/host of The Firefighter Deconstructed Podcast.

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Fire Fighter Deconstructed Podcast - Facebook | Twitter | Web

Episode topics –

• Christy's Public Safety Story

• From med school to EMT

• The switch to Fire

• Christy's PTSD story

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 392 features Ricardo Martinez, creator/host of the podcast.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Sometimes you need a voice

• Blue Toyota Tercel

• 4th of July Baby

• The newspaper

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 391 features Kathryn, Shift Supervisor with Baldwin County 9-1-1, Alabama.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Kathryn's 9-1-1 story

• Early training

• Kathryn's first cardiac arrest

• Knowing when to ask for help

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 390 features Open Mic stories shared for Imagine Listening during Dare to be Great 3.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Open Mic stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 389 features #IAM911 stories shared for Imagine Listening during Dare to be Great 3.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• #IAM911 stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 388 features Ricardo Martinez, creator/host of the podcast.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• The waitress

• Stranger Triggers

• Textbook CPR

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 387 features a preview of Dare to be Great 3 and a reflection on the first two virtual conferences.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• DTBG3 Preview & Reflection

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 386 features Jeff Troyer, Executive Director with Kalamazoo County Dispatch Authority and this is an INdigital exclusive episode.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Jeff's 9-1-1 story

• Early training

• Communicating with child caller

• When a call is meant for you

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 385 features the Power of Storytelling from the 2021 VA NENA/APCO conference.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• It's a blessing

• The #IAM911 Movement

• Project IAM911

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 384 features Kelly, CTO with Jefferson County 911 Communications out of Kansas.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Kelly's 9-1-1 story

• Early training

• A cardiac arrest for the first call

• Building a connection with callers

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 383 features funny 9-1-1 stories from Open Mic that were shared during an Imagine Listening session at the 2021 Be the Difference conference.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Open Mic stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 382 features stories from the #IAM911 movement that were shared during an Imagine Listening session at the 2021 Be the Difference conference. WARNING - IF YOU HAVE PTSD OR SUICIDAL TENDENCIES, YOU ARE LISTENING AT YOUR OWN RISK. THE STORIES YOU ARE ABOUT TO HEAR ARE ALL TRUE AND COME FROM THE DISPATCHERS WHO LIVED THEM.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• #IAM911 stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 381 features Brett Wrenn, Customer Success Manager at Carbyne.

Sponsored by

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Episode topics –

• Brett's 9-1-1 story

• Early training

• The impact of our calls

• Technology and 9-1-1

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 380 features Edie DeVilbiss, Shape Good Habits (former dispatcher out of Colorado.)

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Edie's 9-1-1 story

• Early training

• A call to serve

• Shape Good Habits

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 379 features Joni Harvey, Michigan State 9-1-1 Administrator and this is an INdigital exclusive episode.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Joni’s 9-1-1 story

• 9-1-1 hits home

• A rare thank you

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 378 features Donald Clark, Systems Administrator, Monterey Co. Emergency Communications, CA and this is a RapidDeploy exclusive episode.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Donald’s 9-1-1 story

• When the call drops

• Technology, 9-1-1, and a global pandemic

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 377 features Captain Kevin Haight, Idaho State Police.

Special thanks to INdigital and RapidDeploy

Episode topics –

Kevin's 9-1-1 story

• Growing up Public Safety

• Early training

• Reclassification/Thesis

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 376 features Adam Timm, Head of Change Management at RapidDeploy.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Recap with Adam

• Stress and Resilience

• NPSTW2021

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 375 features Kaitlin Jordan, law enforcement dispatcher, and public education specialist, Charleston County Consolidated 9-1-1, SC.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Kaitlin's 9-1-1 story

• In pursuit of the job

• Early training

• The importance of public education

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 374 features Charlie Cullen, Technical Services Director for the UCSF Police Department, CA.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Charlie's 9-1-1 story
• Early training
• Calls that stick
• 9-1-1 tech of old to present
• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 373 features Monique, Deputy Director, Cheyenne County Emergency Communications, Nebraska.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Monique's 9-1-1 story

• Early dispatch fears

• Training and moving up

• An impact story

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 372 features Dawn, 9-1-1 Lead Dispatcher with Davis County, Utah, and Instructor with the Denise Amber Lee Foundation.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Dawn's 9-1-1 story

• Interview dispatchers as a child who wanted to be a dispatch

• Trials of home life

• Training for a greater good

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 371 features Karen Carlson, PSAP Product Manager, NICE Public Safety.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Karen's 9-1-1 story

• Early days in dispatch

• 9-1-1 tech, then and now

• Becoming an Industry Partner

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 370 features Dr. Stephanie Conn, Psychologist at First Responder Psychology, Author of Increasing Resilience in Police & Emergency Personnel.

Sponsored by

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To learn more about Dr. Stephanie Conn and get a copy of her book head over and check it out! https://firstresponderpsychology.com/

Episode topics –

• Stephanie's 9-1-1 story

• Coming from an LEO family

• From public safety to Psychology

• STS vs Burnout

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 369 features funny and outrageous 9-1-1 stories from an Open Mic session.

Episode topics –

• Open Mic stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 368 features #IAM911 stories from a virtual Imagine Listening session.

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INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• #IAM911 stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 367 features Rob McMullen, Director at Knox county 9-1-1 out of Indiana.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• A different direction

• Rob's transition

• The bounce back

• Technology and COVID

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 366 features Chris, Field Engineer, with INdigital and dispatcher with Blount County 911 out of Alabama. This is an INdigital exclusive for February.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Chris's 9-1-1 story

• Calls that stick

• A 9-1-1 tech change over 22 years

• Finding the humor in 9-1-1 calls

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 365 features Laura, National Training & Coordinating Manager at St. John Ambulance out of New Zealand.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Laura's 9-1-1 story

• The advancement of emergency services technology

• Molding the next generation through training and experience

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 364 features Gail Karas, Director of Fulton County 9-1-1, out of Indiana and this is an INdigital exclusive episode.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Gail's 9-1-1 story

• A father's inspiration

• The impact of calls and how they shape us

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 363 features Janelle, Emergency Services Dispatcher, Oak Creek Police Department out of Wisconsin.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Janelle's 9-1-1 story

• Early training

• The importance of debriefings

• Scholarships, opportunity, and writing

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 362 features Daniel Sundahl, Firefighter, Paramedic, Artist (DanSun Photo Art) and Keynote Speaker.

https://www.dansunphotos.com/

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Daniel's Public Safety story
• An early love for public safety
• Possessed
• Therapy through art
• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 361 features Michael Sugrue, Retired Police Sergeant, Former Air Force Captain, and Mental Health Advocate.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Episode topics –

• Michael's Public Safety story

• An early love for public safety

• From the military to law enforcement

• The call that changed an outlook on dispatch and what they deal with

• And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.