This episode is brought to you by Dispatch In Depth--a new podcast for emergency dispatchers. If you like Within The Trenches, you’re gonna want to check it out. Dispatch In Depth takes you deep into the why and how of emergency dispatching. It's produced by the International Academies of Emergency Dispatch and hosted by Isabel Gardett, the Director of Academics at IAED. Each episode features an interview with experts in the field including researchers, dispatchers, responders and public safety officials—who talk about the work they’re doing to make emergency dispatching as safe and effective as possible. I’ve listened to each episode and they are educational and entertaining. Would you believe that levels of evidence for example on CPR protocols can be decided on with the help of animal studies? Pig studies led to the new compressions only that showed better outcomes in pigs. These studies can be compared to humans but, I don’t want to give away anymore. It’s something you have to listen to. The episode is Cardiac Arrested Development, just one of many great episodes of Dispatch In Depth available on iTunes, Stitcher Radio and Soundcloud.

• HAUNTED MICHIGAN: Al Capone & the Ghosts of Allegan County’s ‘Yellow Motel’
• The Final Insanity of Al Capone: Was Notorious Gangster Haunted by a Hapless Victim?
• This day in history: Capone goes to prison

• Story 1 - The suspicious 2
• Story 2 - The Yellow Motel & Al Capone
• Story 3 - Home is where the ghosts are

Ep 155 features Dee, a dispatcher out of the city of Rockport, Texas. In this episode Dee shares her 9-1-1 story as well as what it was like to work in dispatch during Hurricane Harvey. Rockport was ground zero for this hurricane and her story is an amazing one. From the city running out of resources to no cell service for weeks, Dee, along with her crew and those on the road worked hard. But what if you have to tell someone no to a request for help? In dispatch you don't tell people no but in this situation...there is no other option. 

This is a must listen. To Dee, her crew, those out on the road and the TERT team that came out to assist, thank you for what you do and thank you for sharing this story. As always, if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

CNN Report on Hurricane Harvey

Episode topics -

• Dee's 9-1-1 story
• Hurricane Harvey 

Ep 154 is an extension of the podcast called Imagine Listening. It features the stories from the #IAM911 movement but this episodes' stories come from the 9-1-1 professionals of the Kentucky Emergency Services Conference. Following their stories is a presentation I gave at the conference. For years I have helped tell the stories of 9-1-1 dispatchers from all over the world but this time it's my turn. There are four videos shown during this presentation that you can view below. This is a must listen and share.

As always if you have any comments, questions, or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

Behind the Mic: Stories from the trenches -

WZZM13 Media Coverage of the podcast -

#IAM911 Video -

Project #IAM911 Video -

Episode topics -

• #IAM911 stories from the Kentucky Emergency Services Conference
• My personal #IAM911 story - Within the Trenches - Keep Broadcasting Your Message