Within the Trenches
Imagine a bright sunny day on the farm while your son plays outside. You are on your tractor and realize you don’t see your son anymore. Panic sets in…Now imagine your 9-1-1 taking the call of a frantic father who has run over his child. The pain in his voice is haunting...
This is what it’s like, within the trenches. 
In this episode, you will hear stories from the IAM911 movement, a movement I started to fight the reclassification of dispatchers from clerical to protective and bring awareness to the types of calls that 9-1-1 dispatchers answer on a daily basis. This episode is the last one for 2017 and it ends with an announcement that I have been teasing for weeks. 
Now…you heard the warning at the beginning but I must warn you again and add that if you suffer from PTSD or have suicidal tendencies you are listening at your own risk. The stories you are about to hear are all true and come from the dispatchers who lived them. 
While some stories have a good outcome, the majority are horrifying. This is our reality. Your worst day is our every day. 
So let’s start with a bang.
I want you to imagine each story. Become the dispatcher who has taken each call and imagine listening…
Direct download: wttep165.mp3
Category:general -- posted at: 5:09pm EDT

Ep 164 features the co-founder of The Healthy Dispatcher, Adam Timm. In this episode Adam gives an overview of his history from 9-1-1 dispatcher to health and mental wellness advocate. He talks about the first ever 9-1-1 Training Summit held in Charlotte, North Carolina in partnership with the Denise Amber Lee Foundation. We also talk about resolutions for the new year and what we can do to avoid stress in the workplace. 

This is a must listen! As always if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com. 

The Healthy Dispatcher - Facebook | Twitter | Web

Denise Amber Lee Foundation - Facebook | Twitter | Web

Episode topics -

  • The Healthy Dispatcher overview
  • 9-1-1 Training Summit
  • Avoiding stress in the workplace for the new year
  • And more
Direct download: wttep164.mp3
Category:general -- posted at: 7:10am EDT

Ep 163 features Jim Marshall, Director of the 911 Training Institute and Ryan Dedmon, Outreach Director. In this episode we reveal the details of the Survive & Thrive Fit Challenge. Per Ryan,

"The Survive & Thrive Fit Challenge is a collaborative partnership between the 911 Training Institute and Within the Trenches Podcast. Jim Marshall, the Director of the 911 Training Institute, developed this challenge after Survive & Thrive, one of his more popular training classes for dispatchers. Partnering with Ricardo Martinez, the Creator of Within the Trenches Podcast and Founder of the #IAM911 Movement, both men will begin a fitness journey together. They invite dispatchers, and all other first-responders, to join them on their journey to improve overall health, wellness, and quality of life at home and work. Use #SurviveThriveFC on social media to join and share your experiences. The official logo of the Survive & Thrive Fit Challenge, created by Within the Trenches Podcast. #SurviveThriveFC"
This is an episode you do not want to miss. If you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.
911 Training Institute - Facebook | Twitter | Web
Episode topics -
  • An overview of the 911 Training Institute
  • Background on Jim Marshall
  • Background on Ryan Dedmon
  • The Survive & Thrive Fit Challenge Reveal
Direct download: wttep163.mp3
Category:general -- posted at: 3:54pm EDT

Ep 162 of Within the Trenches features Megan, alternate lead dispatcher with Cascade County, Great Falls Police Dispatch in Montana. In this episode Megan shares how she got into dispatching, calls that have stuck with her and a call that resulted in something rare in the world of dispatching. She got the opportunity to meet a caller and the callers father, a man she helped save through CPR instructions she gave.

This is a must listen! As always if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

KRTV News Report -

Episode topics -

  • Megan's 9-1-1 story
  • The calls you learn from
  • Lifesaver
  • And more...
Direct download: wttep162.mp3
Category:general -- posted at: 1:45pm EDT