Within the Trenches

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 440 features Karl Hatton, Director at PenCom 9-1-1, and Dennis Laboy, Communications Supervisor at PenCom 9-1-1 out of Washington State. In this episode they share T-CPR save stories, and we are also joined by Julie Buckingham, Program Director with RQI (Media Partner Sponsor.)

Sponsored by

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Episode topics –

  • RQI intro w/Julie

  • Karl's 9-1-1 story

  • Dennis's 9-1-1 story

  • T-CPR save stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep440.mp3
Category:general -- posted at: 11:48am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 439 is a special Open Mic Live episode that was broadcasted from NAVIGATOR 2022 with attendees of the conference sharing funny 9-1-1 stories.

Sponsored by

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RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Open Mic Live stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: Open_Mic_Live_from_NAVIGATOR_2022.mp3
Category:general -- posted at: 9:18am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 438 features Lt. Jessica Long, 240 Paramedic at Quad out of Ohio, and this is a Carbyne exclusive episode.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Jessica's 9-1-1 story

  • From corporate communications to public safety

  • Differences in dispatch and the field

  • A water rescue

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep438.mp3
Category:general -- posted at: 8:26am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 437 features Open Mic stories that were shared during an Imagine Listening session at the 2022 Texas Public Safety Conference.  

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics – 

  • Open Mic Stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep437.mp3
Category:general -- posted at: 9:25am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 436 features #IAM911 stories that were shared during an Imagine Listening session at the 2022 Texas Public Safety Conference.

WARNING - IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • #IAM911 Stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep436.mp3
Category:general -- posted at: 10:14pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 435 features Angela, Licensed Professional Counselor working with first responders and trauma, and dispatcher of 18 years.

Episode topics –

  • Angela's 9-1-1 story

  • From the field to dispatch

  • Compassion fatigue

  • Giving back to dispatch

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep435.mp3
Category:general -- posted at: 9:37am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 434 features a special Open Mic Live session from the Texas Public Safety Conference. I was joined by Crystal and Terri and we had an amazing time.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Men in beast mode

  • #SweetPotatoFace

  • Maxi skirt mishaps

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep434.mp3
Category:general -- posted at: 10:12am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 433 features Juliet, Senior Supervisor with WestComm Regional Dispatch out of Massachusetts, and is the first recipient of the Firework Scholarship awarded by 911der Women Inc. and sponsored by the 360 Dispatcher and Within the Trenches Media.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Juliet's 9-1-1 story

  • A calling to public safety at a young age

  • From EMT to Dispatch

  • A promise to a caller

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep433.mp3
Category:general -- posted at: 10:52am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 432 features Valerie, Training Coordinator with New River Valley Emergency Communications Regional Authority out of Virginia.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Valerie's 9-1-1 story

  • Pulled toward the path of Public Safety

  • 9-1-1 tech from then to now

  • Making a difference with every call

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep432.mp3
Category:general -- posted at: 12:03pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 431 features Amanda, Communications Technician with Stark County out of Ohio and this is a Carbyne exclusive episode.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Amanda's 9-1-1 story

  • Falling in love with dispatch

  • Calls that stick

  • The need for debriefings and a save

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep431.mp3
Category:general -- posted at: 10:23am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 430 features Lee Ann Magoski, Director of Emergency Communications, Monterrey County, California.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Lee Ann's 9-1-1 story

  • From explorer cadet to dispatch

  • Taking calls on day 1

  • Inspired to make change in public safety

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep430.mp3
Category:general -- posted at: 4:45pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 429 features Monica Kirk, Supervising Public Safety Dispatcher, San Jose Fire Department, California.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Monica's 9-1-1 story

  • A surprise application

  • From wedding coordinator to dispatch

  • Others see us even when we don't

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep429.mp3
Category:general -- posted at: 2:55pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 428 features Wendy Hummell, retired detective, podcast host and creator of Guns & Yoga.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

More Information -

Wendy Hummell - Web

Guns & Yoga Podcast - Podbean

Episode topics –

  • Wendy's 9-1-1 story

  • Early training

  • From Agent to Detective

  • A change in health and wellness

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep428.mp3
Category:general -- posted at: 1:06pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 427 features Melanie Neal, Executive Director with Guilford Metro 9-1-1 out of NC.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Melanie's 9-1-1 story

  • From the SO to dispatch

  • The loss of a family

  • Reclassification and beyond

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep427.mp3
Category:general -- posted at: 12:20pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 426 features Veronica Neal, Partner Development Representative with Virtual Academy.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Veronica's 9-1-1 story

  • From coffee to dispatch

  • An 18 wheeler crash & a homicide suspect

  • A serial bomber

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep426.mp3
Category:general -- posted at: 9:26am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 425 features my Keynote presentation from the 2022 Be the Difference conference. The incident in this story is used as a way to compare real life experience to what we deal with in dispatch and how we can overcome.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • An Emergency Landing

  • Who do we turn to when we need help

  • Removing our headphones to hear

  • Landing safely, together

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep425.mp3
Category:general -- posted at: 4:15pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 424 features Lauren Sisler, ESPN Sportscaster, and Inspirational Speaker.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Lauren's story

  • Losing her parents at 18

  • The power and will to move forward

  • When life comes full circle

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep424.mp3
Category:general -- posted at: 3:35pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 423 features Keely, Executive Director with Mountain Valley Communications Center, NJ.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Keely's 9-1-1 story

  • Challenged accepted

  • Firm training

  • Debriefings and recognition

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep423.mp3
Category:general -- posted at: 4:15pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 422 features Rachel Hein, ECRC Supervisor with Intrado.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Rachel's 9-1-1 story

  • Advanced training from the womb

  • A public safety family

  • The importance of Intrado's ECRC

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep422.mp3
Category:general -- posted at: 1:19pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 421 features Jennifer Poole, Senior Public Safety Regional Manager with RapidSOS.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Jennifer's 9-1-1 story

  • Early training

  • Understanding what dispatcher's go through

  • From dispatch to Industry Partner

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep421.mp3
Category:general -- posted at: 12:57pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 420 is a live Open Mic broadcast with stories shared by the audience and those who attended the 2021 MPSTC. 

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

RapidDeploy - Facebook | LinkedIn | Twitter | Web

Carbyne - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Open Mic/funny 9-1-1 stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: Within_the_Trenches_Ep_420_-_Open_Mic_Live.mp3
Category:general -- posted at: 9:21am EDT

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