Within the Trenches

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 297 was recorded at the 2019 IPSTA Conference in Illinois. This episode features Shantal, dispatcher with Lake County Sheriff’s Office.

Supported by INdigital

Episode topics –

  • Shantal’s 9-1-1 story

  • The difficulty of next of kin notifications

  • The change in 9-1-1 technology over 22 years

  • Building relationships between co-workers

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep297.mp3
Category:general -- posted at: 9:09am EST