Within the Trenches

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 249 was recorded at the 2019 NAVIGATOR conference. This episode features Leslie an instructor w/NENA and Doug of Showalter & Company.

It’s an episode you don’t want to miss.

Supported by: INdigital

Presented by: IAED

Episode topics –

  • Leslie’s 9-1-1 story

  • A recap with Doug

  • How calls take a toll on us

  • Training and ethics

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com. 

Direct download: wttep249.mp3
Category:general -- posted at: 11:35am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 248 was recorded at the 2019 Texas Public Safety Conference. This episode features Matt, Instructor with the Denise Amber Lee Foundation and it highlights Matt’s 9-1-1 story from Illinois to Las Vegas, his work with the Denise Amber Lee Foundation and what it was like in his center during 1 October, the Las Vegas active shooter incident.

It’s an episode you don’t want to miss.

Supported by: INdigital

Episode topics –

  • Matt’s 9-1-1 story

  • The transition from working in Illinois to Las Vegas, Nevada

  • 1 October

  • Working with the Denise Amber Lee Foundation

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com. 

Direct download: wttep248.mp3
Category:general -- posted at: 8:21pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 247 was recorded at the 2019 Texas Public Safety Conference. This episode features Daneille, Assistant Communications Manager with League City Police Department and Jeremy, Communications Shift Supervisor with League City Police Department..

Supported by: INdigital

Episode topics –

  • Daneille’s 9-1-1 story

  • Jeremy’s 9-1-1 story

  • Hurricane Harvey and its impact on dispatch during and after the storm

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com. 

Direct download: wttep247.mp3
Category:general -- posted at: 9:40am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 246 was recorded at the 2019 Texas Public Safety Conference. This episode features Hank and Dj Hunt. Their story follows a journey that started after a their daughter Kari lost her life, their granddaughters call to 9-1-1 that didn’t work and a promise made to help fix that problem.

Supported by: INdigital

Episode topics –

  • The story of Kari, Kari’s Law and the Hunt family

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep246.mp3
Category:general -- posted at: 3:44pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 245 was recorded at the 2019 Texas Public Safety Conference and this is Open Mic. This episode features the funny situations and phone calls that come into 9-1-1 dispatch.

Supported by: INdigital

Episode topics –

  • A live audience Open Mic session

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep245.mp3
Category:general -- posted at: 1:58pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 244 was recorded at the 2019 Texas Public Safety Conference and features the #IAM911 stories of 9-1-1 professionals who attended the Imagine Listening session.

WARNING…THIS EPISODE CONTAINS STORIES THAT COULD CAUSE A TRIGGER. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK. The following stories are all true and come from the dispatchers who live them.

This is an episode you do not want to miss!

Supported by: INdigital

Episode topics –

  • A live audience Imagine Listening session

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep244.mp3
Category:general -- posted at: 3:53pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 243 was recorded at the 2019 Texas Public Safety Conference and features Carrie and Sara, public safety dispatchers with Sugar Land Public Safety out of Texas.

This is an episode you do not want to miss!

Supported by: INdigital

Episode topics –

  • Carrie’s 9-1-1 story

  • Sara’s 9-1-1 story

  • Ride along stories

  • Early 9-1-1 calls

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep243.mp3
Category:general -- posted at: 11:35am EDT

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