Fri, 26 June 2015
Welcome back folks! This is episode 89 of Within the Trenches. In this episode I got to speak with guest regular Rob McMullen, director of Vigo County 911 out of Indiana and current North Central Region Director of NENA. We chat and listen to 9-1-1 calls including one on the late great American Dream Dusty Rhodes. We also share some information on our upcoming class at the National NENA Conference in Denver next week. It's called, "A Day In The Life of Text to 9-1-1." You don't want to miss it! If you are going to be there, make sure to look for us on Tuesday around 4 p.m.
Also make sure to check out our sponsor Agency360! Their customizable web-based field training software supports the CTO program and the on boarding of new dispatchers across the country to improve consistency, access, and efficiency in documenting their training. For more click on their image below.
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Mon, 15 June 2015
Good afternoon and welcome back for episode 88 of Within the Trenches. In this episode I got the chance to speak with Theresa, a dispatcher and trainer with Greenville City PD in Greenville South Carolina. We go back and reflect on her dispatch career from the beginning up to present time as a trainer. We also dig deep into her training style and how her CTO program through Agency360 has streamlined the training process.
If you have ever wanted to be a better trainer this is the episode for you! This is a must listen so check it out and share! As always if you have any questions or want to be a guest on the show, send an email to email@example.com
Make sure to check out our sponsor Agency360 by clicking the image below!
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Fri, 5 June 2015
Hello everyone! This is going to be an epic episode 87 of Within the Trenches. It has been a little while since the last episode but I’m back and ready to go. Agency360, a new sponsor for the month of June, sponsors this episode. I will be sitting down with them in the coming week to record an episode with them and talk about the awesome things they are doing for dispatchers with their training program. For today’s episode I want to go back and talk about where this all started.
You will get to hear about how I started out in dispatch, my calls, my transition from dispatch to becoming an industry partner and what I am doing with the podcast. You will also listen to clips from other episodes. One deals with an officer shooting and death. It is one that you need to listen to and hopefully you can learn something from it. This is a must listen so check it out and share.
As always if you have any questions or would like to be a guest on the show send an email to firstname.lastname@example.org.
Make sure to check out our sponsor Agency360 by clicking the image below.
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Videos heard during the podcast