Episode 150 features Don, a dispatcher of  Sonoma County SO and Lee Ann, Dispatch Manager with Marin County SO out of California. In this episode we follow the 9-1-1 stories of Don and Lee Ann from the beginning to present day. We talk about the calls that stick with a person and those that can make or break ones career. This episode was recorded live at the National NENA conference in San Antonio, Texas and is a must listen. 

As always if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

Episode topics -

• Don's 9-1-1 story
• Lee Ann's 9-1-1 story
• 9-1-1 calls that stick
• 9-1-1 calls that make or break a career
• Don's life size pic of Rob
• And more

Ep 149 features Jen, a telecommunicator out of an agency in Illinois. In this episode Jen tells her 9-1-1 story, shares some calls and stressors of the job, along with some educational points for those calling 9-1-1 on a cell phone and how cell phones can still be used to dial 9-1-1 even when there is no service.

This is a must listen so please check it out and share. As always if you have any questions, comments or you would like to be a guest on the show send an email to wttpodcast@gmail.com. 

Episode topics -

• Jen's 9-1-1 story
• 9-1-1 prank
• Kids playing on the phone and how to avoid it on a cell phone
• Always know where you are
• And more

Episode 148 features Adam Timm of The Healthy Dispatcher. This episode was recorded at the 2017 Michigan NENA conference in Lansing. In this episode Adam reflects on his dispatch career that spanned over 10 1/2 years in Los Angeles, California. He focuses on how stress from the job turned him into what his co-workers called him, "Angry Adam" and how going to classes to help deal with his stress helped him drop his angry persona and helped him realize his calling in helping his fellow dispatchers become less stressed and focus on their health and mental wellness.

This is a must listen! As always if you have any comments, questions or you want to be a guest on the show send an email to wttpodcast@gmail.com. For more information on Adam Timm and The Healthy Dispatcher see the links below.

The Healthy Dispatcher - Facebook | Linkedin |Twitter | Web

Episode topics -

• Adam's 9-1-1 story
• To judge or not to judge
• The death of "Angry Adam"
• The rise of The Healthy Dispatcher