Within the Trenches

Ep 586 features Jenny, an Operations Manager, Nashoba Valley Regional Dispatch, Massachusetts .

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INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Jenny’s journey from being an EMT to a 911 dispatcher

  • Navigating the challenges of training and early calls

  • The impact of the COVID-19 pandemic on her dispatch work

  • Dealing with intense and emotional 911 calls

  • Her transformative experience at a professional development ranch

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep586.mp3
Category:general -- posted at: 8:08am EST

Ep 585 features Donna, a 911 Professional at Travis County Sheriff's Office out of Austin, TX.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Challenges and surprises of starting in public safety

  • Donna's transformative experience at a unique leadership training event

  • Early career stories, including memorable calls and interactions

  • The impact and bond of working in a small county sheriff's office

  • Reflections and advice for those starting their journey in public safety

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep585.mp3
Category:general -- posted at: 11:39am EST

Ep 584 features Scottie, a 911 Professional at Cumberland County Regional Communications, Maine.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • The importance of networking in public safety

  • The memorable transition from an EMT to a 911 dispatcher

  • A harrowing call involving an allergic reaction and quick police response

  • The lasting impact of the job on personal life and mental health

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep584.mp3
Category:general -- posted at: 8:05am EST

Ep 583 features Tenisha, a 911 Professional at Cumberland County Regional Communications, Maine.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • The initial surprises and challenges of being a fresh 911 dispatcher

  • Transitioning from customer service to public safety

  • Memorable and intense calls within her first weeks

  • Advice for those considering a career in dispatch

If you have any comments or questions or would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep583.mp3
Category:general -- posted at: 10:12am EST

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