This episode is sponsored by the 911 Training Institute, unique mental health expertise for the very first responder. This episode is also supported by INdigital, a leader in Next-Gen Core Services. 

This episode features Leah, Deputy Director with Grand Traverse 9-1-1 out of Michigan. 

As always if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com. 

Sponsor -

911 Training Institute – Facebook | Twitter | Web

Episode topics -

• Leah's 9-1-1 story
• Social media, Disasters and the PSAP
• Hurricane Harvey and the PSAP
• And more

Ep 168 is sponsored by the 911 Training Institute and supported by INdigital. This episode features Chris, Director of Barren-Metcalfe Emergency Communications Center out of Kentucky and was recorded at the NENA SBP conference in Orlando, Florida. In this episode Chris shares his 9-1-1 story, details on the Kentucky 9-1-1 Summit and his opinion on a possible change in the dispatch identifier of PSAP to something more fitting of what a dispatch center does now.

This is an episode you don't want to miss. As always if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com. 

Article mentioned in episode - Facebook rolls out AI to detect suicidal posts before they’re reported - Web

Podcast Sponsor -

911 Training Institute – Facebook | Twitter | Web

Episode topics -

• Chris's 9-1-1 story
• Kentucky Training Summit
• www.the911summit.com
• Should the name PSAP be changed to something else?
• Should the name "dispatcher" be changed to something else?
• Facebook suicide detection AI

Ep 167 features Mary, Deputy Director with MACECOM out of Washington state. This episode is sponsored by the 911 Training Institute and supported by INdigital, a leader in Next-Gen Core Services. In this episode Mary talks about what is new at her dispatch center and informs our listeners of the upcoming Western Regional Conference in Tacoma, Washington. We also tackle the debate of "what is your emergency?" versus "where is your emergency?" It's a debate that has been out there for some time but has been recently brought to the frontline with the launch of FOX's new show, "9-1-1." It's an episode you don't want to miss and for more information on the Western Regional Conference follow the links below. 

Podcast Sponsor –

911 Training Institute – Facebook | Twitter | Web

MACECOM - Facebook | Twitter | Web

Western Regional Conference - 

We are pleased to announce that there is an app now available to support the 2018 APCO Western Regional Conference. You will need to download the “eventbase” app from the appropriate app store.  Links are available at http://free.eventbase.com/download or you can use the QR code below. After you launch the app, just search for APCO and select the APCO 2018 Western  Regional Conference. You can also find it by date: March 27, 2018. This app will provide the information you need: schedule, speakers, vendors and exhibitors, map, hotels, and conference center. You may mark sessions as favorites for quick access or add them to your calendar so you don’t miss what is important to you. You may also search by speaker or track.

Conference registration - Early Bird Registration Discount extended to Jan. 13th

Episode topics -

• 5 year anniversary reflection
• What's new at MACECOM?
• What's happening at the Western Regional Conference?
  • Highlighted speakers
  • The Super Session
  • Why is it important to attend a conference if you can?

Ep 166 is sponsored by the 911 Training Institute and supported by INdigital, a leader in Next-Gen Core Services. This episode features Rob "Big Mac" McMullen, director at Vigo County 9-1-1 out of Indiana and current President of NENA. In this episode we catch up on what he is doing with NENA, automated dispatching and the new FOX TV series, "9-1-1." 

As always if you have any comments questions or you would like to be a guest on the show please send an email to wttpodcast@gmail.com. 

Podcast Sponsor -

911 Training Institute - Facebook | Twitter | Web

Episode topics -

• Catching up with Rob
• Automated dispatching
• Dispatch Debbie
• FOX TV series - 9-1-1