Within the Trenches

Ep 155 features Dee, a dispatcher out of the city of Rockport, Texas. In this episode Dee shares her 9-1-1 story as well as what it was like to work in dispatch during Hurricane Harvey. Rockport was ground zero for this hurricane and her story is an amazing one. From the city running out of resources to no cell service for weeks, Dee, along with her crew and those on the road worked hard. But what if you have to tell someone no to a request for help? In dispatch you don't tell people no but in this situation...there is no other option. 

This is a must listen. To Dee, her crew, those out on the road and the TERT team that came out to assist, thank you for what you do and thank you for sharing this story. As always, if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

CNN Report on Hurricane Harvey

Episode topics -

  • Dee's 9-1-1 story
  • Hurricane Harvey 
Direct download: wttep155.mp3
Category:general -- posted at: 12:08pm EDT

Ep 154 is an extension of the podcast called Imagine Listening. It features the stories from the #IAM911 movement but this episodes' stories come from the 9-1-1 professionals of the Kentucky Emergency Services Conference. Following their stories is a presentation I gave at the conference. For years I have helped tell the stories of 9-1-1 dispatchers from all over the world but this time it's my turn. There are four videos shown during this presentation that you can view below. This is a must listen and share.

As always if you have any comments, questions, or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

 

 

Behind the Mic: Stories from the trenches -

WZZM13 Media Coverage of the podcast -

#IAM911 Video -

Project #IAM911 Video -

Episode topics -

  • #IAM911 stories from the Kentucky Emergency Services Conference
  • My personal #IAM911 story - Within the Trenches - Keep Broadcasting Your Message
Direct download: WTTEP154.mp3
Category:general -- posted at: 2:58pm EDT

Ep 153 of Within the Trenches features Todd Sparrow, Director at Lawrenceburg 9-1-1 in Kentucky. In this episode Todd reflects on 35 years of public safety service, calls that have stuck with him, the Kentucky Emergency Services Conference and more. For more information on the conference please see the links below. 

As always if you have any comments, questions or you would like to be a guest on the show please send an email to wttpodcast@gmail.com.

Kentucky Emergency Services Conference - Facebook | Web

 

 

Episode topics -

  • Todd's 9-1-1 story
  • A domestic call at 16 years of age
  • Kentucky Emergency Services Conference
  • #IAM911
Direct download: WTTEP153.mp3
Category:general -- posted at: 4:36pm EDT

Ep 152 is an extension of the podcast called Imagine Listening. This episode features the stories of the #IAM911 movement. It also features a former police officer who tells his story of a burglary call he went out to that resulted in an officer involved shooting. This is an episode you do not want to miss.

Make sure to check out the links below and as always if you have any comments, questions, or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

 

 

 

Natalie Harris - Podcast | Website

A letter to the man I killed -


Officer Involved (Documentary) - Website

Episode topics -

  • #IAM911 stories
  • Burglary radio traffic
  • Audio - A letter to the man I killed
Direct download: WTTEP152.mp3
Category:general -- posted at: 2:31pm EDT

Today, August 24 2017 marks the one year anniversary of when I started the #IAM911 movement. In this episode we will take a look back at why I started it, the explosion, media coverage and the future of the movement. It has been one hell of a year and I thank all of you for the support. I may have started this but it is because of the entire Thin Gold Line that made it a global success. 

If you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

 

 

 

Episode topics -

  • Medical recap
  • A look back at episode 114
  • #IAM911 explosion
  • Media coverage
  • Future
Direct download: WTTBonusEPIAM911.mp3
Category:general -- posted at: 4:17pm EDT

Ep 151 features Brianna, Benton County Emergency Communications out of Arkansas & Rob McMullen, director of Vigo County out of Indiana & NENA President. This episode begins with my first day in San Antonio, Texas for the NENA national conference and a 9-1-1 call I had to make on a couple who was arguing and at one point the male half was hanging from a parking garage. Brianna and Rob tell stories of their own and share what is in store for Rob as the incoming President of the National Emergency Number Association (NENA.) 

This episode was recorded live at the National NENA conference in San Antonio, Texas and is a must listen. As always if you have any questions, comments or you want to be a guest on the show please send an email to wttpodcast@gmail.com. 

 

Episode topics -

  • The domestic at the top of the parking garage
  • What is FirstNet?
  • Rob for President
  • And more!
Direct download: WTTEP151.mp3
Category:general -- posted at: 3:36pm EDT

Episode 150 features Don, a dispatcher of  Sonoma County SO and Lee Ann, Dispatch Manager with Marin County SO out of California. In this episode we follow the 9-1-1 stories of Don and Lee Ann from the beginning to present day. We talk about the calls that stick with a person and those that can make or break ones career. This episode was recorded live at the National NENA conference in San Antonio, Texas and is a must listen. 

As always if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

 

 

Episode topics -

  • Don's 9-1-1 story
  • Lee Ann's 9-1-1 story
  • 9-1-1 calls that stick
  • 9-1-1 calls that make or break a career
  • Don's life size pic of Rob
  • And more
Direct download: WTTEP150.mp3
Category:general -- posted at: 11:37am EDT

Ep 149 features Jen, a telecommunicator out of an agency in Illinois. In this episode Jen tells her 9-1-1 story, shares some calls and stressors of the job, along with some educational points for those calling 9-1-1 on a cell phone and how cell phones can still be used to dial 9-1-1 even when there is no service.

This is a must listen so please check it out and share. As always if you have any questions, comments or you would like to be a guest on the show send an email to wttpodcast@gmail.com. 

Episode topics -

  • Jen's 9-1-1 story
  • 9-1-1 prank
  • Kids playing on the phone and how to avoid it on a cell phone
  • Always know where you are
  • And more
Direct download: WTTEP149.mp3
Category:general -- posted at: 3:39pm EDT

Episode 148 features Adam Timm of The Healthy Dispatcher. This episode was recorded at the 2017 Michigan NENA conference in Lansing. In this episode Adam reflects on his dispatch career that spanned over 10 1/2 years in Los Angeles, California. He focuses on how stress from the job turned him into what his co-workers called him, "Angry Adam" and how going to classes to help deal with his stress helped him drop his angry persona and helped him realize his calling in helping his fellow dispatchers become less stressed and focus on their health and mental wellness.

This is a must listen! As always if you have any comments, questions or you want to be a guest on the show send an email to wttpodcast@gmail.com. For more information on Adam Timm and The Healthy Dispatcher see the links below.

The Healthy Dispatcher - Facebook | Linkedin |Twitter | Web

 

 

 

Episode topics -

  • Adam's 9-1-1 story
  • To judge or not to judge
  • The death of "Angry Adam"
  • The rise of The Healthy Dispatcher
Direct download: WTTEP148.mp3
Category:general -- posted at: 11:43am EDT

Ep 147 was recorded in front of a live audience at the 2017 Indiana NENA/APCO conference. Dispatchers share their outrageous and funny calls.  

As always if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

Episode topics -

  • Open mic - "That feels so good..."
  • Open mic - "I'm willing to try..."
  • 911 call - The billboard
  • And much more
Direct download: WTTEP147.mp3
Category:general -- posted at: 5:15pm EDT