Within the Trenches

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 505 features Dr. Angela Johnson, 911 dispatch supervisor and Licensed Professional Counselor.

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Contact Dr. Angela Johnson for more on her study at ajohn209@odu.edu

Episode topics –

  • Angela's public safety recap

  • The love and struggles of dispatchers

  • The damaging side of vivid imagery

  • The emotional toll of traumatic calls

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep505.mp3
Category:general -- posted at: 10:53am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 504 features Sarah, a Police Officer near Atlanta, Georgia.

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INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Sarah's public safety story

  • The bond of first responders

  • I did everything I could but it wasn't enough

  • One officer's crash story

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep504.mp3
Category:general -- posted at: 2:01pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 503 features Debby, 911 dispatcher with Ada County Sheriff's Department out of Idaho.

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INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Debby's 9-1-1 story
  • The power of camaraderie
  • Heart-stopping emergency calls
  • Tragedy and empathy
  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep503.mp3
Category:general -- posted at: 10:49am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 502 features Sheriff Grady Judd of the Polk County Sheriff's Office in Florida.

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INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Sheriff Grady Judd's public safety story

  • Polk County Sheriff starts at 18 years old

  • The Power of 911 Professionals

  • The Importance of Supporting First Responders

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep502.mp3
Category:general -- posted at: 7:20am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 501 features Hannah, Dispatcher on Demand and Policy Writer with Moetivations.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Hannah's public safety story

  • The Moment I knew

  • The Challenges of Working During Protests

  • Being Young and Respected

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep501.mp3
Category:general -- posted at: 7:45am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. This is a milestone episode 500 and was recorded with a live audience at the Mayan Ranch during the leadership summit put on by the 360 Dispatcher and at the 2023 National NENA conference.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Open Mic stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep500.mp3
Category:general -- posted at: 4:27pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. This is a special bonus Imagine Listening episode that was recorded with a LIVE audience at the 2023 National NENA conference.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • #IAM911 stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttepILNENABonus.mp3
Category:general -- posted at: 9:59am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 499 features a live Open Mic session. In this episode we share tips on dealing with hard calls and end with some funny 9-1-1 stories in the news.

Sponsored by

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Episode topics –

  • Coming in at a zero

  • How to deal with the loss of a child over a 9-1-1 call

  • Effing South Carolina

  • It’s cheeky

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep499.mp3
Category:general -- posted at: 7:23am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 498 features Stephanie, a Sergeant with Henderson County Sheriff's Office, NC.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Stephanie's public safety story

  • The Unpredictability of Dispatch Work

  • Closure: Meeting a caller after helping them escape their burning home

  • DISCOVER: Starting Out

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep498.mp3
Category:general -- posted at: 9:27am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Ep 497 features Bridget, Attorney, former deputy sheriff, and Founder of Lady Law Shield.

Sponsored by

INdigital - Facebook | LinkedIn | Twitter | Web

Episode topics –

  • Bridget's public safety story

  • Life changes and personal growth

  • First Day on the Job as a Police Officer

  • Standing up for yourself in public safety career

  • And more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

Direct download: wttep497.mp3
Category:general -- posted at: 9:34am EDT