Within the Trenches

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 269 was recorded at the 2019 NENA National conference. This episode features Steve Raucher, Co-Founder and CEO of RapidDeploy.

This episode is sponsored by RapidDeploy, the Cloud Aided Dispatch Company - Facebook | Twitter | Web

Presented by NENA

Supported by INdigital

Episode topics –

  • Steve’s 9-1-1 story

  • the loss of a loved one and the inspiration to change public safety

  • And much more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com. 

Direct download: wttep269.mp3
Category:general -- posted at: 2:50pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 268 features Mike, Communications Supervisor for an emergency center in Northern California.

Supported by: INdigital

Episode topics –

  • Mike’s 9-1-1 story

  • Visiting dispatch as a kid and how it made an impact on him

  • Early calls and what we learn from them

  • Calls that stick - 9-1-1 audio

  • Tubbs fire

  • The loss of a loved one

  • And much more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com. 

Direct download: wttep268.mp3
Category:general -- posted at: 8:26am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 267 features Melissa, 9-1-1 Director at the Roswell Police Department out of Georgia.

Supported by: INdigital

Episode topics –

  • Melissa’s 9-1-1 story

  • Her first call & dark humor, a way to move forward after a hard call

  • Peer support

  • The Georgia Association of Women in Public Safety

  • And much more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com. 

Direct download: wttep267.mp3
Category:general -- posted at: 7:57am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 266 was recorded at the 2019 Michigan Public Safety Telecommunications conference. This episode features Melissa, dispatcher with Birmingham Police Department.

Supported by: INdigital

Episode topics –

  • Melissa’s 9-1-1 story

  • Transitioning from the field to dispatch

  • And much more

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com. 

Direct download: wttep266.mp3
Category:general -- posted at: 7:14am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 265 was recorded at the 2019 Michigan Public Safety Telecommunications conference. This episode features Sara, dispatcher and 2019 Young Hero Award recipient and Frances, senior dispatcher, both with Roscommon.

Supported by: INdigital

Episode topics –

  • Sara’s 9-1-1 story

  • Young Hero Award story

  • Frances’s 9-1-1 story

  • Bringing back and sharing conference knowledge

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com. 

Direct download: wttep265.mp3
Category:general -- posted at: 6:58am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 264 was recorded at the 2019 Michigan Public Safety Telecommunications conference. This is a live audience episode of Open Mic. This is the last half of Imagine Listening where we visit the lighter side of 9-1-1 and share funny and outrageous stories.

Supported by: INdigital

Episode topics –

  • Open Mic stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com. 

Direct download: wttep264.mp3
Category:general -- posted at: 2:58pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 263 was recorded at the 2019 Michigan Public Safety Telecommunications conference. This is a live audience episode of Imagine Listening featuring the stories of the #IAM911 movement. This is a hard episode and a WARNING that this is not intended for a younger audience as it contains adult language and adult content. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK. THE FOLLOWING STORIES ARE ALL TRUE AND COULD BE A TRIGGER.

Supported by: INdigital

Episode topics –

  • #IAM911 stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com. 

Direct download: wttep263.mp3
Category:general -- posted at: 2:49pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 262 takes a look back at where the podcast on the national stage started. From humble beginnings to what it is today.

Supported by: INdigital

Episode topics –

  • Reflecting on where it all began

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com. 

Direct download: wttep262.mp3
Category:general -- posted at: 9:20am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 261 was recorded at the 2019 WIPSCOM conference. This is a live audience episode of Open Mic. This is the last half of Imagine Listening where we visit the lighter side of 9-1-1 and share funny and outrageous stories.

Supported by: INdigital

Episode topics –

  • Open Mic stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com. 

Direct download: wttep261.mp3
Category:general -- posted at: 3:23pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 260 was recorded at the 2019 WIPSCOM conference. This is a live audience episode of Imagine Listening featuring the stories of the #IAM911 movement. This is a hard episode and a WARNING that this is not intended for a younger audience as it contains adult language and adult content. IF YOU SUFFER FROM PTSD OR HAVE SUICIDAL TENDENCIES YOU ARE LISTENING AT YOUR OWN RISK. THE FOLLOWING STORIES ARE ALL TRUE AND COULD BE A TRIGGER.

Supported by: INdigital

Episode topics –

  • #IAM911 stories

As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com. 

Direct download: wttep260.mp3
Category:general -- posted at: 1:13pm EDT