Within the Trenches (general)

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 178 features Karin of RapidSOS and John of Hexagon and was recorded at the Iowa APCO conference.

Iowa APCO – Facebook | Web

Episode topics –

  • Karin's 9-1-1 story
  • John's 9-1-1 story
  • John's best call
  • Calls that stick with you
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep178.mp3
Category:general -- posted at: 7:16am EST

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 177 features April, Executive Director with Jasper County Emergency Services and Eric, Deputy Director with Christian County Emergency Services and is the last episode recorded at the Missouri Public Safety Communications Conference.

Missouri Public Safety Communications Conference – Facebook | Twitter | Web

Episode topics –

  • A discussion of PTSD
  • Symptoms
  • How to identify it

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep177.mp3
Category:general -- posted at: 8:07am EST

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 176 features Ashley and Jen, supervisors with Stone County Emergency Services and was recorded at the Missouri Public Safety Communications Conference.

Missouri Public Safety Communications Conference – Facebook | Twitter | Web

Episode topics –

  • Ashley’s 9-1-1 story
  • Jen’s 9-1-1 story
  • Calls that stick with you
  • Name calling
  • And more!

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep176.mp3
Category:general -- posted at: 1:16pm EST

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 175 features April, Executive Director with Jasper County Emergency Services and Eric, Deputy Director with Christian County Emergency Services and was recorded at the Missouri Public Safety Communications Conference. 

Missouri Public Safety Communications Conference - Facebook | Twitter | Web

CNN News Report on Joplin Tornado - Web

Episode topics –

  • April's 9-1-1 story
  • Eric's 9-1-1 story
  • The Joplin Tornado
  • TERT deployment
  • And more!

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep175.mp3
Category:general -- posted at: 6:56am EST

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 174 is a live audience episode recorded at the Missouri Public Safety Communications Conference. This episode is called "Open Mic" where we talk about the lighter, more funny part of 9-1-1 dispatch. 

Episode topics –

  • She's throwing out my spam!
  • What's your last name? Browneye?
  • Lewd on the highway
  • Lewd in the parking lot
  • And more!

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep174.mp3
Category:general -- posted at: 9:52am EST

Imagine finding your spouse with a gun. You’re shocked and confused and before you can ask what is going on, you hear a shot. Your spouse falls from a self-inflicted gun shot to the chest. Now imagine you’re 9-1-1 giving the caller CPR instructions and encouraging them to ignore the cracking ribs...
 
This is what it’s like, within the trenches. 

Episode 173 features the stories of the #IAM911 movement along with a live audience recording from MPSCC.

Episode topics –

  • Stories from the #IAM911 movement
  • Live audience recording from MPSCC

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep173.mp3
Category:general -- posted at: 9:44am EST

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. 

News story - Time.com

Episode topics –

  • Podcast appearances
  • Jennifer's 9-1-1 Story
  • Taking calls from those you know
  • Calls that stick
  • A 9-1-1 call from Jennifer's daughter
  • Broward County, Florida - School shooting

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep172.mp3
Category:general -- posted at: 11:01am EST

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. 

Episode topics -

  • Podcast appearances 
  • Recap of NENA 9-1-1 Goes to Washington
  • Celebrating 50 years of 9-1-1
  • Kari's Law - Official signing
  • NG9-1-1 Institute Awards Reception
  • FCC Commissioner Jessica Rosenworcel's speech

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep171.mp3
Category:general -- posted at: 3:37pm EST

Ep 170 features Jim Marshall and Ryan Dedmon of the 911 Training Institute. 

As always if you have any comments, questions or you would like to be a guest on the show please send an email to wttpodcast@gmail.com. To pre-order your copy of Jim Marshall's new book "The Resilient 911 Professional: A Comprehensive Guide to Surviving & Thriving Together in the 911 Center" please visit the institute website below. 

Sponsor - 

911 Training Institute – Facebook | Twitter | Web

Episode topics -

  • Survive & Thrive Fit Challenge recap
  • Candida Story
  • A suicidal caller, yoga and a save
  • Ryan's update
  • Jim's update
  • And more
Direct download: wttep170.mp3
Category:general -- posted at: 4:10pm EST

This episode is sponsored by the 911 Training Institute, unique mental health expertise for the very first responder. This episode is also supported by INdigital, a leader in Next-Gen Core Services. 

This episode features Leah, Deputy Director with Grand Traverse 9-1-1 out of Michigan. 

As always if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com. 

Sponsor -

911 Training Institute – Facebook | Twitter | Web

Episode topics -

  • Leah's 9-1-1 story
  • Social media, Disasters and the PSAP
  • Hurricane Harvey and the PSAP
  • And more
Direct download: wttep169.mp3
Category:general -- posted at: 8:47am EST