Within the Trenches (general)

wttNewLogoGood morning and welcome to episode 114 of Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. A lot has happened since the last episode and instead of boring you with text I will let you get to this episode. Check out the topics below and make sure to listen and share! As always if you have any questions or you would like to be a guest on the show you can email us at wttpodcast@gmail.com.

Episode topics -

  • #IAM911 Movement
  • How to participate in the movement
  • Suicide Call
  • Grandmother Death Call
  • Four wheeler Flip Call
Direct download: WTTEP114.mp3
Category:general -- posted at: 3:16am EDT

wttPodcastCoverWith all of the B.S. going on in the world right now I thought I would do a funny episode with the always epic Rob "Big Mac" McMullen. In this episode we share some personal stories along with a few funny 9-1-1 tapes. A big thanks goes out to the person who hooked me up with the tapes. They are awesome and shows what we deal with in dispatch. It's definitely light hearted and if you are looking for a laugh then make sure to check this out and share!

As always if you have any questions or you want to be a guest on the show, send an email to wttpodcast@gmail.com.

 

 

Episode topics -

  • Rob's trip from hell
  • A Ricardo recap
  • I've locked myself in my car - 9-1-1 call
  • I want my soup - 9-1-1 call
  • Report of stolen false teeth - 9-1-1 call
  • There is no one to make lunch - 9-1-1 call
  • Put it in the wrong place - 9-1-1 call
Direct download: WTTEP113.mp3
Category:general -- posted at: 4:16pm EDT

wttPodcastCoverWelcome to Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. Episode 112 features Jordon, a dispatcher and CTO out of Colorado and this episode is kind of a behind the scenes look at the voiceover work for the podcast. It’s a funny one and towards the end we talk about marijuana, Colorado’s legalization, edibles and how they pertain to 9-1-1.

It was a funny episode to record and I hope you enjoy it. As always if you have any questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

Decals - Dispatch Love | Daughters of Dispatch | Sons of Dispatch

T-shirts - Sons of Dispatch (Split by size) | Daughters of Dispatch (Split by size) | Dispatch Love (Split by size) | Official Podcast Tee (Split by size)

Episode topics –

  • NENA conference recap
  • Podcast merchandise
  • The birth of my daughter Olivia
  • Podcast Voiceover
  • Marijuana edibles
Direct download: WTTEP112.mp3
Category:general -- posted at: 5:27pm EDT

wttPodcastCoverWelcome to an all new episode of Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. In this episode I spoke with the first recipient of the Within the Trenches Continuing Education Scholarship. Her name is Leslie, a Telecommunicator, CTO and 2016 recipient of the Mary Antley Telecommunicator of the Year Award. She dispatches out of New Hanover County in North Carolina and it was an honor to have her on the show. We recorded live from the Indiana Convention Center for the 2016 National NENA Conference & Expo. This episode is sponsored by NENA and INdigital - A leader in Next-Gen Core Services.

I was given an opportunity three years ago to bring my newly created podcast to the National NENA conference in Charlotte North Carolina. It changed my life in so many ways. I told my wife that one day I would pay it forward and I did that by creating a scholarship that would send a dispatcher to the national conference. There is so much to say about Leslie but I would rather you hear her story in her own words. Once again it was an honor to have her on the show and I see big things coming in her future. Keep doing what you do!

As always if you have any questions or would like to be a guest on the show send an email to wttpodcast@gmail.com.

Episode topics –

  • How Leslie started out in dispatch
  • Early phone calls
  • A call that changed her life
  • Mary Antley Award
  • And more
Direct download: WTTEP111.mp3
Category:general -- posted at: 4:34pm EDT

wttPodcastCoverWelcome to an all new episode of Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. In this episode I spoke with dispatchers from Indiana with the code names of Maverick and Phoenix. We recorded live from the Indiana Convention Center for the 2016 National NENA Conference & Expo. This episode is sponsored by NENA and INdigital - A leader in Next-Gen Core Services. 

This episode is hilarious and I can't even start to explain the stories we told but it was a good time and if you are looking for a good laugh make sure to listen and share. As always if you have any questions or would like to be a guest on the show please send an email to wttpodcast@gmail.com.

 

Episode topics -

  • Top Gun
  • Early morning accident
  • The loss of a member
  • Tyson voice
Direct download: WTTEP110.mp3
Category:general -- posted at: 2:58pm EDT

wttPodcastCoverWithin the Trenches is back with episode 109 and you don't want to miss this one. I got the chance to speak with three great individuals including Greg with Van Buren County 9-1-1 along with Jim and Dee Ann of the 9-1-1 Wellness Foundation. We had a great time recording this episode of the show but we also learned a lot. In this episode we shared several stories and Jim talked about his class at the 2016 Michigan NENA conference as well as what the foundation is currently working on for the national conference and future endeavors. 

This was an extra special episode for me since it marked 3 years since I made my podcast debut as well as conference speaking debut at Michigan NENA 2013. I recorded episodes with great people that year including Jim and Dee Ann and afterward I was advised that I would be doing the podcast at the national show in North Carolina. I remember standing there in shock at everything that was happening and Jim pulled me aside, put his arm around me and said,

"This is how it starts, it's where your change begins." 

I will never forget that day. Thank you to everyone who helped me in the beginning and to those who continue to help and believe in what I am doing. I love doing what I do! If you have any questions or would like to be a guest on the show please send an email to wttpodcast@gmail.com.

9-1-1 Wellness Foundation - Web | Facebook | Twitter

9-1-1 Wellness Foundation GoFundMe - Web

Episode topics -

  • Jim's Michigan NENA Course
  • Dealing with mean callers
  • How to communicate at home
  • And more
Direct download: WTTEP109.mp3
Category:general -- posted at: 2:22pm EDT

wttPodcastCoverGood evening and welcome back to another episode of Within the Trenches. This past week I was in Lansing, Michigan for the 2016 Michigan NENA conference. It could not have gone any better. I got the chance to catch up with old friends and met a lot of new ones. It was great to see all of you and it was especially nice to see the crew from Van Buren County 9-1-1, Greg, Mike and Jennifer. It had been a while since I last saw them but we fell right back into it when we recorded this together.

In episode 108 we visit our first calls, suicide by gun, domestic violence and spam. This is a must listen so make sure to check it out and share! As always, if you have any questions or would like to be a guest on the show send an email to wttpodcast@gmail.com.

Episode topics -

  • First calls
  • How the crew of Van Buren County 9-1-1 started dispatching
  • Death by train
  • DV & Spam
  • Car vs animal
  • And more!
Direct download: WTTEP108.mp3
Category:general -- posted at: 12:54am EDT

wttPodcastCoverWithin the Trenches is back! Episode 107 is sponsored by INdigital - A leader in Next-Gen Core Services. In this episode I sat down with my brother Fernando to tell some personal stories that include a possible UFO sighting and a 9-1-1 tape of those sightings. A shoutout goes to OpenMinds - UFO News and Investigations for the short story and the audio. Also the Sons and Daughters of Dispatch decals are available for purchase so get yours while you can! Another shoutout goes to Heather of Absolute Photography in Holland, MI for assisting with the first few orders of vinyl decals. You do amazing work and if anyone is looking for vinyl Heather is your top choice!

This episode is a must listen so make sure to check it out and share! As always if you have any questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

Heather - Absolute Photography - Web | Facebook

Episode topics -

  • Santa came early
  • House break-in
  • UFO sighting

Direct download: WTTEP107.mp3
Category:general -- posted at: 7:32pm EDT

wttPodcastCoverWelcome to episode 106 of Within the Trenches! This episode is sponsored by Indiana NENA and INdigital, a leader in Next-Gen Core Services. In this episode I sat down with the ladies of Vigo County 9-1-1 Indiana and it was epic! Joining me was dispatchers, Chelsey, Kelsie, Heather and Hanna along with their director Rob "Big Mac" McMullen. There are so many different topics on here that I can't even begin to talk about it. You have to listen to it to understand.

This is a must listen so make sure to check it out and share it up! As always if you have any questions or you want to be a guest on the show you can email the show at wttpodcast@gmail.com. 

Episode topics -

  • Robbing custard
  • "Your Mom"
  • "Are you a psychic?"
  • And more!
Direct download: WTTEP106.mp3
Category:general -- posted at: 6:53pm EDT

wttPodcastCoverRecording live from the 2016 Indiana NENA/APCO Conference in Indianapolis, Indiana it's episode 105 of Within the Trenches, sponsored by Indiana NENA and INdigital - A leader in Next-Gen Core Services. This episode is entitled "Open Mic". My guest list consists of show regular Rob, Nicole, Assistant Director of Montgomery County, Lindsey, dispatcher with Fulton County and the audience/attendees of the conference. This was the first time I have ever done a podcast with a live audience and it turned out amazing! We tell all kinds of funny stories and some of them may make you blush. There is a warning in the beginning so listen and remember, you have been warned. 

This is a must listen so make sure to check it out and share! As always if you have any questions or if you want to be a guest on the show send an email to wttpodcast@gmail.com.

Episode topics -

  • Bottle cap story
  • "Annie are you ok, are you ok Annie?"
  • "I am the drunk driver"
  • "Something is stuck"
  • And many more!
Direct download: WTTEP105.mp3
Category:general -- posted at: 4:54pm EDT