Within the Trenches (general)

wttNewLogoWelcome to episode 121 of Within the Trenches. In this episode I had the opportunity to speak with Bailey, a Dispatcher and Corrections Officer with Mountrail Sheriff’s Department out of North Dakota. She is also a singer and songwriter and released a song based on her experience as a 9-1-1 professional back in April of 2016. The song was submitted as an #IAM911 movement post and is a must listen. Bailey shares her story in this episode along with her song. Below are links to her music and social media.

This episode also highlights the 2017 Within the Trenches Continuing Education Scholarship that will help send a 9-1-1 professional to the IAED - 2017 NAVIGATOR conference in New Orleans, Louisiana. This is a great opportunity so don't miss out! As always, if you have any questions or you would like to be a guest on the show, send an email to wttpodcast@gmail.com.

Bailey - Music | Twitter


Within the Trenches Continuing Education Scholarship - Web

Episode topics -

  • #IAM911 Update
  • Project #IAM911 Update
  • Vinyl decal Update
  • Bailey's 9-1-1 story
  • "I Am Waiting"
  • And more
 
Direct download: WTTEP121.mp3
Category:general -- posted at: 10:17am EST

 

wttPodcastCoverWelcome back to another great episode of Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. In this episode I go solo and update everyone on major happenings with the podcast, the #IAM911 movement, Project #IAM911 and the recent announcement on my collaboration with the International Academies of Emergency Dispatch (IAED.) I also share an audio #IAM911 story from Donita, a 9-1-1 professional, as well as a video I put together as a glimpse into the stories that make up the movement.

This is an episode you don't want to miss. There is an important message about the Within the Trenches Continuing Education Scholarship that will be pushed out soon for the IAED's 2017 Navigator conference so make sure to listen in. Make sure to check out the links below and as always if you have any questions or you want to be a guest on the show send an email to wttpodcast@gmail.com.

Episode topics -

  • Recent conference attendance
  • Adam Timm - The Healthy Dispatcher class
  • #IAM911 movement update
  • Project #IAM911 update
  • IAED collaboration update
  • An #IAM911 audio story by Donita
  • The #IAM911 Movement - Video in audio form
  • And more

International Academies of Emergency Dispatch - Facebook | Twitter | Web

An #IAM911 audio story by Donita, a 9-1-1 professional

The #IAM911 Movement - Created by Ricardo Martinez II, Host and Creator of Within the Trenches and Founder of the #IAM911 Movement

Direct download: WTTEP120.mp3
Category:general -- posted at: 10:08am EST

wttNewLogoWelcome to episode 119 or 9-1-1 of Within the Trenches. In this episode I had the chance to speak with Brianna, deputy director with Benton County Office of Emergency Communications in Arkansas and show regular, Rob “Big Mac” McMullen, director of Vigo County out of Indiana and 1st VP of NENA. We recorded live from the Hilton in Columbus, Ohio for the NENA Standards and Best Practices Conference as well as the Critical Issues Forum. This episode was a lot of fun to record and we covered a lot of topics so please make sure to check it out and share.

As always if you have any questions or would like to be a guest on the show send an email to wttpodcast@gmail.com.

 

 



Episode topics -

  • Brianna's 9-1-1 story
  • Brianna's first 9-1-1 call
  • #IAM911
  • Project #IAM911 
  • Dogs ate owner call
  • On the go CPR
  • Illinois conference decal offer
  • And more

On the go CPR (as mentioned in the podcast)

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Direct download: WTTEP119.mp3
Category:general -- posted at: 4:52pm EST

wttNewLogoWelcome back to Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. In this episode I finally got the chance to speak to Ryan, who serves with the 911 Wellness Foundation as well as a consultant for the 911 Training Institute and runs the blog and social media outlets for Operation 10-8. This has been about 2 years in the making but it was worth the wait. Also on the podcast is Lloyd, a previous guest on the show and a police dispatcher in Western Canada. This was a lot of fun to record.

As always, if you have any questions or you would like to be a guest on the show email wttpodcast@gmail.com. Below you will find links for both Ryan and Lloyd's blogs and more.

 

Ryan -

Operation 10-8 - Facebook | Web

911 Wellness Foundation - Facebook | Web

Lloyd -

Dispatch Monkey - Facebook | Twitter | Web

Episode topics -

  • Ryan's background in public safety
  • Operation 10-8
  • Dispatch Monkey Blog
  • Snails call
  • Goats call
  • Marijuana call
  • #IAM911 movement
Direct download: WTTEP118.mp3
Category:general -- posted at: 5:11pm EST

wttNewLogoWelcome back to another episode of Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. Today is September 15th, 2016 and there are only 5 days left until the ability to submit a public comment closes. The #IAM911 movement has raised all kinds of awareness on the issue of reclassification for Public Safety Telecommunicators (PSTs) from "clerical" to "protective", but most of all the awareness of what PSTs go through on a day to day basis. The support from the Thin Gold Line, the public, those on the road, industry partners and those in Office has been amazing! 

With that said, episode 117 has a special guest. In this episode I spoke with a former Public Safety Telecommunicator and currently the U.S. Representative for California’s 35th District, Congresswoman Norma Torres. This was a lot of fun to record. She shared stories from her time in dispatch up to her current position in Congress. She recently sent a letter to the Office of Management and Budget (OMB) in reference to their decision to reject the reclassification proposal started by APCO International. It was an honor to have her on the podcast and below you will find a link to the letter she sent to the OMB, her social media and links to where you can provide information to APCO International and NENA for public comment.

We only have 5 days left so let's push it! Continue to share your stories and go to the websites below and submit your public comment. As always if you have any questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com. 

Congresswoman Norma Torres - Facebook | Twitter | Web | Letter to OMB

APCO International - Facebook | Twitter | Web | Public Comment

NENA - Facebook | Twitter | Web | Public Comment

Episode topics -

  • #IAM911 Change.org petition - Not affiliated with the #IAM911 Movement
  • Congresswoman Torres on how she got her start in dispatch
  • Letter to OMB
  • What if scenario if OMB rejects for a second time
  • And more...
Direct download: WTTEP117.mp3
Category:general -- posted at: 4:49pm EST

wttPodcastCoverWelcome back to another episode of Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. A lot has happened in the past couple of weeks and instead of boring you with text on this post I would like for you to listen to this episode with guest Jamison, Director of Weakly County 9-1-1 & is the Emergency Management Director as well as an ENP and 2nd VP of NENA and share it on social media. In this episode we take a deep dive look at the reclassification issue. 

As always if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com. To see what you can do to help NENA's push for reclassification follow the link below. Also if you have not done so make sure to check out the t-shirts for the #IAM911 movement. 

NENA - Web | Facebook | Twitter

NENA Reclassification - Web

#IAM911 t-shirt - Web

Episode topics -

  • Jamisons's 9-1-1 story
  • The fight for reclassification
  • #IAM911 movement

 

Direct download: WTTEP116.mp3
Category:general -- posted at: 1:37am EST

wttPodcastCoverWelcome back to another episode of Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. A lot has happened in the past week. On August 24th 2016 I started the #IAM911 movement, which is an effort to assist in the reclassification of Public Safety Telecommunicators (PSTs) from "clerical" to "protective." Both APCO International and NENA are pushing to get this passed. Public comments are open until September 20th 2016 (In the episode I mention the 16th and at the end the 20th. The 20th is the right day.) 

The part of the public comments that interested me was the request for stories to show how we differ from commercial dispatchers and clerical workers. I felt that it was necessary to share stories as proof that PSTs are completely different. I shared a few stories and asked for others to share and the movement exploded. It has gone global and dispatchers everywhere are joining the movement to assist the reclassification push as well as bring to light what PSTs go through on a daily basis. 

This episode has much more so please check it out and share! As always if you have any questions or you would like to be a guest on the show, send an email to wttpodcast@gmail.com. Also remember to check out APCO International and NENA below to see where you can submit your public comments. If you want to join the #IAM911 movement you may do so by sharing a story by meme, text or video, remember to use #IAM911 at the end and submit it to Within the Trenches on Facebook or Twitter. 

APCO International - Web

NENA - Web

Within the Trenches - Facebook | Twitter

Episode topics -

  • Episode 12 tooth story
  • Recent tooth story
  • A moment of clarity - I love you bro...
  • The #IAM911 Movement
Direct download: WTTEP115.mp3
Category:general -- posted at: 1:45am EST

wttNewLogoGood morning and welcome to episode 114 of Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. A lot has happened since the last episode and instead of boring you with text I will let you get to this episode. Check out the topics below and make sure to listen and share! As always if you have any questions or you would like to be a guest on the show you can email us at wttpodcast@gmail.com.

Episode topics -

  • #IAM911 Movement
  • How to participate in the movement
  • Suicide Call
  • Grandmother Death Call
  • Four wheeler Flip Call
Direct download: WTTEP114.mp3
Category:general -- posted at: 3:16am EST

wttPodcastCoverWith all of the B.S. going on in the world right now I thought I would do a funny episode with the always epic Rob "Big Mac" McMullen. In this episode we share some personal stories along with a few funny 9-1-1 tapes. A big thanks goes out to the person who hooked me up with the tapes. They are awesome and shows what we deal with in dispatch. It's definitely light hearted and if you are looking for a laugh then make sure to check this out and share!

As always if you have any questions or you want to be a guest on the show, send an email to wttpodcast@gmail.com.

 

 

Episode topics -

  • Rob's trip from hell
  • A Ricardo recap
  • I've locked myself in my car - 9-1-1 call
  • I want my soup - 9-1-1 call
  • Report of stolen false teeth - 9-1-1 call
  • There is no one to make lunch - 9-1-1 call
  • Put it in the wrong place - 9-1-1 call
Direct download: WTTEP113.mp3
Category:general -- posted at: 4:16pm EST

wttPodcastCoverWelcome to Within the Trenches, a podcast based on the experience of being a 9-1-1 dispatcher. Episode 112 features Jordon, a dispatcher and CTO out of Colorado and this episode is kind of a behind the scenes look at the voiceover work for the podcast. It’s a funny one and towards the end we talk about marijuana, Colorado’s legalization, edibles and how they pertain to 9-1-1.

It was a funny episode to record and I hope you enjoy it. As always if you have any questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

Decals - Dispatch Love | Daughters of Dispatch | Sons of Dispatch

T-shirts - Sons of Dispatch (Split by size) | Daughters of Dispatch (Split by size) | Dispatch Love (Split by size) | Official Podcast Tee (Split by size)

Episode topics –

  • NENA conference recap
  • Podcast merchandise
  • The birth of my daughter Olivia
  • Podcast Voiceover
  • Marijuana edibles
Direct download: WTTEP112.mp3
Category:general -- posted at: 5:27pm EST