Within the Trenches (general)

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 185 features Jared, Director of Dearborn County out of Indiana. This was recorded at the Indiana NENA/APCO conference.

Episode topics –

  • Jared's 9-1-1 story
  • Reflecting on funny 9-1-1 calls
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: WTTEP185.mp3
Category:general -- posted at: 4:44pm EST

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 184 features Maranda and Tonya, dispatchers with Marshall County out of Kentucky. This is a powerful yet emotionally driven episode. 

Unsung heroes: 911 dispatchers open up about Marshall County HS shooting - Web (article/video mentioned in episode)

Episode topics –

  • Maranda's 9-1-1 story
  • Tonya's 9-1-1 story
  • Marshall County HS shooting

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep184.mp3
Category:general -- posted at: 12:27pm EST

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 183 is an Open Mic episode. This episode features funny stories and blunders from 9-1-1. This was recorded at the Iowa APCO conference during the closing session.

Iowa APCO – Facebook | Web

Episode topics –

  • Funny 9-1-1 stories
  • Open mic blunders

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep183.mp3
Category:general -- posted at: 9:22am EST

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 182 is an Imagine Listening episode. It features stories from the 9-1-1 professionals of Iowa. This was recorded at the Iowa APCO conference during the closing session.

Iowa APCO – Facebook | Web

Episode topics –

  • #IAM911 stories
  • Addressing an issue
  • An announcement for the national APCO conference 

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep182.mp3
Category:general -- posted at: 5:06pm EST

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 181 features Aaron, dispatcher with Carroll County and Cody, head of the popular Facebook Page Nocturnal Dispatchers as well as a dispatcher with Boone County out of Iowa. This episode was recorded at the Iowa APCO conference.

Iowa APCO – Facebook | Web

Episode topics –

  • Aaron’s 9-1-1 story
  • Cody’s 9-1-1 story
  • A story of PTSD
  • Calls that stick with you
  • The lighter side of 9-1-1
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep181.mp3
Category:general -- posted at: 8:50pm EST

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 180 is sponsored by 911 Gold Line Training and features Joe, Operations Manager with Cedar Rapids Police Department. This episode was recorded at the Iowa APCO conference.

Episode Sponsor -

911 Gold Line Training - Facebook | Instagram | Twitter | Web

Iowa APCO – Facebook | Web

Episode topics –

  • Joe’s 9-1-1 story
  • Saving lives on duty and off duty
  • Iowa APCO conference reflection
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep180.mp3
Category:general -- posted at: 3:27pm EST

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 179 features Sheila with Buena Vista County Communications (911), is the Iowa APCO Telecommunicator of the Year, and this episode was recorded at the Iowa APCO conference.

Iowa APCO – Facebook | Web

American Heart Association - (As mentioned in the episode)

 

Episode topics –

  • Sheila's 9-1-1 story
  • Calls that stick with you
  • Iowa APCO Telecommunicator of the Year Award
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep179.mp3
Category:general -- posted at: 9:46am EST

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 178 features Karin of RapidSOS and John of Hexagon and was recorded at the Iowa APCO conference.

Iowa APCO – Facebook | Web

Episode topics –

  • Karin's 9-1-1 story
  • John's 9-1-1 story
  • John's best call
  • Calls that stick with you
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep178.mp3
Category:general -- posted at: 7:16am EST

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 177 features April, Executive Director with Jasper County Emergency Services and Eric, Deputy Director with Christian County Emergency Services and is the last episode recorded at the Missouri Public Safety Communications Conference.

Missouri Public Safety Communications Conference – Facebook | Twitter | Web

Episode topics –

  • A discussion of PTSD
  • Symptoms
  • How to identify it

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep177.mp3
Category:general -- posted at: 8:07am EST

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 176 features Ashley and Jen, supervisors with Stone County Emergency Services and was recorded at the Missouri Public Safety Communications Conference.

Missouri Public Safety Communications Conference – Facebook | Twitter | Web

Episode topics –

  • Ashley’s 9-1-1 story
  • Jen’s 9-1-1 story
  • Calls that stick with you
  • Name calling
  • And more!

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep176.mp3
Category:general -- posted at: 1:16pm EST