Within the Trenches (general)

Ep 141 features Ryan Dedmon, Outreach Director with the 911 Training Institute and creator of the popular blog Operation 10-8.

In this episode I finally got the chance to not only have Ryan on an episode where we are face-to-face but we finally met after almost a year of talking online. Ryan explains the reasons why the 9-1-1 Wellness Foundation closed its doors and what's new in the world of the 9-1-1 Training Institute. 

This is a must listen so please check it out and share it. To learn more about the IAED and the 9-1-1 Training Institute follow the links below. As always if you have any comments, questions or you would like to be a guest on the show, please send an email to wttpodcast@gmail.com.

 

9-1-1 Training Institute - Facebook | Web

Operation 10-8 - Facebook | Web

IAED - Facebook | Twitter | Web

Episode topics -

  • The decision to close the doors of the 9-1-1 Wellness Foundation
  • 9-1-1 calls
  • What's new at the 9-1-1 Training Institute?
  • Upcoming training 
Direct download: WTTEP141.mp3
Category:general -- posted at: 7:50am EST

Ep 140 features Ty, Director of Education with NENA and Lisa, Education Instructor for NENA.

In this episode we follow Lisa through every rank in dispatch she held up and to the point that she left to become an instructor. Both Lisa and Ty share 9-1-1 stories from their career and let us in on what's new at NENA and their upcoming annual conference in San Antonio, Texas.

This is a must listen so please check it out and share it. To learn more about the IAED and NENA follow the links below. As always if you have any comments, questions or you would like to be a guest on the show, please send an email to wttpodcast@gmail.com.

 

NENA - Facebook | Twitter | Web

IAED - Facebook | Twitter | Web

Episode topics -

  • Lisa's 9-1-1 story
  • 9-1-1 calls
  • What's new at NENA?
  • Upcoming training & annual national conference
Direct download: WTTEP140.mp3
Category:general -- posted at: 7:27am EST

Ep 139 features the CEO and Public Relations Director of Uivo, Emily and David. Uivo is the only fast and secure emergency contact system for personal property that works directly with public safety dispatch centers. In this episode we learn about how both Emily and David got into public safety. Emily has a background in 9-1-1 dispatch and David is a current firefighter and paramedic. Emily's experience in the 9-1-1 world was an inspiration to the development of Uivo. 

This is a must listen so please check it out and share it. To learn more about Uivo and the IAED follow the links below. As always if you have any comments, questions or you would like to be a guest on the show, please send an email to wttpodcast@gmail.com.

 

Uivo - Facebook | Web

IAED – Facebook | Twitter | Web

 

Episode topics –

  • Emily’s 9-1-1 story
  • David's public safety story
  • 9-1-1 calls
  • The severed foot run
  • NAVIGATOR conference experience
Direct download: WTTEP139.mp3
Category:general -- posted at: 3:59pm EST

Ep 138 features Christine, dispatch supervisor with Waukesha, Wisconsin and Drew, manager of EMS and flight communications of Columbia City, Indiana. In this episode we follow Christine and Drew as they reflect on their careers and how they got there. Stories are shared along with moments of clarity and realization that this job is not just a job but a life long career. 

This is a must listen so please check it out and share it. To learn more about the IAED follow the links below. As always if you have any comments, questions or you would like to be a guest on the show, please send an email to wttpodcast@gmail.com.

IAED - Facebook | Twitter | Web

 

Episode topics -

  • Christine's 9-1-1 story
  • Drew jump into public safety
  • 9-1-1 calls
  • NAVIGATOR conference experience
Direct download: WTTEP138.mp3
Category:general -- posted at: 12:04pm EST

Ep 137 features Ethan, a dispatcher out of NC & Within the Trenches Continuing Education Scholarship Recipient & Daphanie, dispatcher and past guest out of FL and she is also one of the Within the Trenches Podcast Facebook Page Admins. In this episode we follow Ethan's journey into medical dispatching as well as stories from his career. As a first timer to the IAED's NAVIGATOR conference he touches on his experience and Daphanie lends some insight on the conference, networking and a few of her personal 9-1-1 stories.

This is a must listen so please check it out and share it. To learn more about the IAED follow the links below. As always if you have any comments, questions or you would like to be a guest on the show, please send an email to wttpodcast@gmail.com.

 

IAED - Facebook | Twitter | Web

Episode topics -

  • Ethan's 9-1-1 story
  • 9-1-1 calls
  • NAVIGATOR conference experience
Direct download: WTTEP137.mp3
Category:general -- posted at: 11:37am EST

This is a special episode that you don't want to miss. In this episode my wife Rebecca joins me to chat about what it was like for her during my time working as a 9-1-1 dispatcher. Not many people know this but as a dispatcher you miss out on all kinds of family time. You will more than likely work days, nights, weekends, holiday's and some people work forced overtime. This episode is an #IAM911 story, but from the spouses side. 

As always if you have any comments, questions or you would like to be a guest on the show, send an email to wttpodcast@gmail.com.

 

 

Episode topics -

  • Podcast updates
  • National Public Safety Telecommunicators Week
  • IAM911 from the spouses side
Direct download: WTTEP136.mp3
Category:general -- posted at: 3:38pm EST

This is an episode you do not want to miss! No intro on this one. It's a surprise guest. Please listen, enjoy and share!

Direct download: WTTEP135.mp3
Category:general -- posted at: 1:07pm EST

Episode 134 of Within the Trenches features Caroline Burau, 12 year 9-1-1 dispatch veteran and author of Answering 911: Life in the hot seat and Tell me exactly what happened. In this episode Caroline talks about how she got into dispatching, 9-1-1 calls that stuck with her, her inspiration for writing and much more! I also make an announcement that I have been holding back for some time and it's an amazing one. This episode is one you don't want to miss so please listen and share. Below you will find some links to Caroline's social media and website.

As always if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

Caroline Burau - Facebook | Twitter | Web

Episode topics -

  • Caroline's 9-1-1 story
  • Early calls
  • Writing, publishing, healing
Direct download: WTTEP134.mp3
Category:general -- posted at: 3:33pm EST

Episode 133 of the podcast features Kaylyn, a 9-1-1 dispatcher & content creator out of Northern California. She is the creator of the popular YouTube channel Youmarriedme. In this episode Kaylyn shares her 9-1-1 story along with her inspiration for Youmarriedme. One of her stories left me speechless. It's a powerful one that you don't want to miss! Below you will find links to her social media outlets.

As always if you have any comments, questions or you would like to be a guest on the show send an email to wttpodcast@gmail.com.

Youmarriedme - Facebook | Twitter | YouTube

 

Episode topics -

  • Kaylyn's 911 story
  • Kaylyn's first high priority call
  • Kaylyn's closure, 5 years after a suicide call
  • Inspiration for "Youmarriedme"

 


 

Direct download: WTTEP133.mp3
Category:general -- posted at: 8:09am EST

Within the Trenches is back with episode 132! After this website being down for almost a week it is back up and iTunes subscriptions are up and running again too. In this episode I spoke with Mary the Deputy Director of Macecom out of Washington State and also the author of a very popular article "Dispatch on the Brain" for The Journal through the IAED. We visit her personal 9-1-1 journey, calls she has taken and much more. 

This is a must listen! As always if you have any questions, comments or you want to be a guest on the show send an email to wttpodcast@gmail.com. Also make sure to check the links below. Macecom is currently hiring and please go to Macecom's Facebook page and like them. Mary's article is also listed along with the link to 911ceu.com. 

 

Macecom - Facebook | Web 

Macecom - Now hiring!

Dispatch on the Brain by Mary | The Journal

911CEU - Web

Episode topics -

  • Website issues recap
  • Mary's 9-1-1 story
  • Mary's 9-1-1 calls
  • Dispatch on the Brain article discussion
Direct download: WTTEP132.mp3
Category:general -- posted at: 7:21am EST