Within the Trenches (general)

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 181 features Aaron, dispatcher with Carroll County and Cody, head of the popular Facebook Page Nocturnal Dispatchers as well as a dispatcher with Boone County out of Iowa. This episode was recorded at the Iowa APCO conference.

Iowa APCO – Facebook | Web

Episode topics –

  • Aaron’s 9-1-1 story
  • Cody’s 9-1-1 story
  • A story of PTSD
  • Calls that stick with you
  • The lighter side of 9-1-1
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep181.mp3
Category:general -- posted at: 8:50pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 180 is sponsored by 911 Gold Line Training and features Joe, Operations Manager with Cedar Rapids Police Department. This episode was recorded at the Iowa APCO conference.

Episode Sponsor -

911 Gold Line Training - Facebook | Instagram | Twitter | Web

Iowa APCO – Facebook | Web

Episode topics –

  • Joe’s 9-1-1 story
  • Saving lives on duty and off duty
  • Iowa APCO conference reflection
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep180.mp3
Category:general -- posted at: 3:27pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 179 features Sheila with Buena Vista County Communications (911), is the Iowa APCO Telecommunicator of the Year, and this episode was recorded at the Iowa APCO conference.

Iowa APCO – Facebook | Web

American Heart Association - (As mentioned in the episode)

 

Episode topics –

  • Sheila's 9-1-1 story
  • Calls that stick with you
  • Iowa APCO Telecommunicator of the Year Award
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep179.mp3
Category:general -- posted at: 9:46am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 178 features Karin of RapidSOS and John of Hexagon and was recorded at the Iowa APCO conference.

Iowa APCO – Facebook | Web

Episode topics –

  • Karin's 9-1-1 story
  • John's 9-1-1 story
  • John's best call
  • Calls that stick with you
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep178.mp3
Category:general -- posted at: 7:16am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 177 features April, Executive Director with Jasper County Emergency Services and Eric, Deputy Director with Christian County Emergency Services and is the last episode recorded at the Missouri Public Safety Communications Conference.

Missouri Public Safety Communications Conference – Facebook | Twitter | Web

Episode topics –

  • A discussion of PTSD
  • Symptoms
  • How to identify it

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep177.mp3
Category:general -- posted at: 8:07am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 176 features Ashley and Jen, supervisors with Stone County Emergency Services and was recorded at the Missouri Public Safety Communications Conference.

Missouri Public Safety Communications Conference – Facebook | Twitter | Web

Episode topics –

  • Ashley’s 9-1-1 story
  • Jen’s 9-1-1 story
  • Calls that stick with you
  • Name calling
  • And more!

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep176.mp3
Category:general -- posted at: 1:16pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 175 features April, Executive Director with Jasper County Emergency Services and Eric, Deputy Director with Christian County Emergency Services and was recorded at the Missouri Public Safety Communications Conference. 

Missouri Public Safety Communications Conference - Facebook | Twitter | Web

CNN News Report on Joplin Tornado - Web

Episode topics –

  • April's 9-1-1 story
  • Eric's 9-1-1 story
  • The Joplin Tornado
  • TERT deployment
  • And more!

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep175.mp3
Category:general -- posted at: 6:56am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 174 is a live audience episode recorded at the Missouri Public Safety Communications Conference. This episode is called "Open Mic" where we talk about the lighter, more funny part of 9-1-1 dispatch. 

Episode topics –

  • She's throwing out my spam!
  • What's your last name? Browneye?
  • Lewd on the highway
  • Lewd in the parking lot
  • And more!

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep174.mp3
Category:general -- posted at: 9:52am EDT

Imagine finding your spouse with a gun. You’re shocked and confused and before you can ask what is going on, you hear a shot. Your spouse falls from a self-inflicted gun shot to the chest. Now imagine you’re 9-1-1 giving the caller CPR instructions and encouraging them to ignore the cracking ribs...
 
This is what it’s like, within the trenches. 

Episode 173 features the stories of the #IAM911 movement along with a live audience recording from MPSCC.

Episode topics –

  • Stories from the #IAM911 movement
  • Live audience recording from MPSCC

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep173.mp3
Category:general -- posted at: 9:44am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. 

News story - Time.com

Episode topics –

  • Podcast appearances
  • Jennifer's 9-1-1 Story
  • Taking calls from those you know
  • Calls that stick
  • A 9-1-1 call from Jennifer's daughter
  • Broward County, Florida - School shooting

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep172.mp3
Category:general -- posted at: 11:01am EDT