Within the Trenches (general)

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 191 features Christine, Dispatch Supervisor with Waukesha County Communications and her daughter, Chloe. This was recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada.

Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Episode topics –

  • Wellness for the 1st First Responder
  • A brief look at "Growing up 911 "
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep191.mp3
Category:general -- posted at: 3:06pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 190 features Luz, Emergency Dispatch Supervisor with City of Miami Police Department in Florida.

Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web

Episode topics –

  • Luz’s 9-1-1 story
  • From dispatch to supervisor
  • Going beyond the call of duty
  • A brief look at Hurricane Irma
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep190.mp3
Category:general -- posted at: 3:50pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 189 features Todd, Training Coordinator with Cobb County, GA. This was recorded at the 2018 NAVIGATOR conference in Las Vegas, Nevada. 

Sponsored by Kim Turner, LLC - Facebook | Instagram | Twitter | Web

Episode topics –

  • Todd’s 9-1-1 story
  • From dispatch to training coordinator
  • Peer support
  • Technology in dispatch
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep189.mp3
Category:general -- posted at: 11:56am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 188 features Brittany, Assistant Director of Fulton County out of Indiana. This was recorded at the Indiana NENA/APCO conference.

Episode topics –

  • Brittany’s 9-1-1 story
  • Calls that stick with you
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep188.mp3
Category:general -- posted at: 10:32am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 187 is an Open Mic episode. This episode features funny stories and blunders from 9-1-1. This was recorded at the Indiana NENA/APCO conference.

Episode topics –

  • Funny 9-1-1 stories
  • Open mic blunders

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep187.mp3
Category:general -- posted at: 10:09am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 186 is an Imagine Listening episode. It features stories from the 9-1-1 professionals of Indiana. This was recorded in front of a live audience at the Indiana NENA/APCO conference.

Episode topics –

  • #IAM911 stories

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep186.mp3
Category:general -- posted at: 4:56pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 185 features Jared, Director of Dearborn County out of Indiana. This was recorded at the Indiana NENA/APCO conference.

Episode topics –

  • Jared's 9-1-1 story
  • Reflecting on funny 9-1-1 calls
  • And more

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: WTTEP185.mp3
Category:general -- posted at: 4:44pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 184 features Maranda and Tonya, dispatchers with Marshall County out of Kentucky. This is a powerful yet emotionally driven episode. 

Unsung heroes: 911 dispatchers open up about Marshall County HS shooting - Web (article/video mentioned in episode)

Episode topics –

  • Maranda's 9-1-1 story
  • Tonya's 9-1-1 story
  • Marshall County HS shooting

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep184.mp3
Category:general -- posted at: 12:27pm EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 183 is an Open Mic episode. This episode features funny stories and blunders from 9-1-1. This was recorded at the Iowa APCO conference during the closing session.

Iowa APCO – Facebook | Web

Episode topics –

  • Funny 9-1-1 stories
  • Open mic blunders

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep183.mp3
Category:general -- posted at: 9:22am EDT

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 182 is an Imagine Listening episode. It features stories from the 9-1-1 professionals of Iowa. This was recorded at the Iowa APCO conference during the closing session.

Iowa APCO – Facebook | Web

Episode topics –

  • #IAM911 stories
  • Addressing an issue
  • An announcement for the national APCO conference 

As always if you have any comments, questions, topic suggestions or you would like to be a guest, send an email to wttpodcast@gmail.com

Direct download: wttep182.mp3
Category:general -- posted at: 5:06pm EDT